Vinoy Salon & Day Spa

Feb 03, 2025

I came and understood that the spa had to relocate due to the storms and that there was an awesome relaxation lounge…..that over looked the famous tea garden. I accepted and then had a relaxing massage with Paul, who was a master of his craft. I thoroughly enjoyed and will be back very soon to enjoy. Thank you, Vinoy!

Jan 15, 2025

I am very disappointed in the experience my family had at the spa a few weeks back. We are local and I called around to many spas to find the right experience for me, my daughter and daughter in law to have a nice spa day experience. I realize with the hurricanes some hotel spas had damage and I specifically called a variety of places to find the right feel and experience. I wanted to do massages for us (which were really good so kudos on that) and spend a partial day at a spa vs doing a day spa to enjoy the steam room, sauna hot tub and before treatment relaxation room. The hot tub was broken and we tried to use the outside one but it was filled with children in floaties since the pool must have been too cold for them. We had to go back and forth through the hotel in our robes while people were taking pics and such. Very awkward. Sitting in the pre-treatment room in our robes with doors open to the rest of the hotel to see us was strange and certainly anything but relaxing. I spent a good deal of money on 3 massages and the rest of the experience was just sad. I understand you have construction and things like the hot tub break but you should have told me when I called and I could have decided if it was worth the price to go to your spa.

Jan 05, 2025

Avoid. With no warning, they moved the spa to the 2nd floor of the hotel. The waiting room was in a suite and the massage service was held in a hotel room. I requested a female but had a male. So alone in a hotel room with a male. Very uncomfortable and frankly unacceptable.

Dec 05, 2024

Jasmine, Paul and Jackie were magnificent. Friendly, funny, professional. Our massages were perfect. The set up was cozy and welcoming.

Nov 05, 2024

Christine is a master. The most thoughtful and impactful massage I’ve ever had. Book her and add on the CBD!

Jun 05, 2024

I got a Crystal facial by Christine and it was absolutely fabulous! The treatment is half facial and half massage. She was excellent and this was one of the best services I’ve ever had. The staff is wonderful and I’d book again with Christine without thinking twice.

Mar 05, 2024

I had an excellent massage with Rhonda and a wonderful lunch at Paul’s Landing. I gave the spa an overall rating of a three because for me, if I’m going to pay top dollar for a massage because of the amenities, I want the amenities to be working well. Unfortunately, my favorite amenity, the Jacuzzi, was barely warm. A staff member working nearby said there was nothing she could do to help.

Feb 05, 2024

If you are anything like me…you want everything to go smoothly before and during your “Spa” experience. And if it doesn’t you simply want the staff to assist with making sure things go well. I am very thankful and grateful for “Jill” due to her outstanding customer service, going above and beyond. Overall turning things around after a minor miscommunication. She made sure all was excellent!!! like waiving a magic wand. A big shout out to Paul the massage therapist who has techniques I have not experienced before (as a world traveler) he also complimented my great Spa experience!!! Very appreciative of Lauren (front desk) who booked my appt and for her attention to details even before I went to the Vinoy Spa!

Feb 05, 2024

Thank you for the best massage and excellent customer service, Absolutely relaxing and beautiful!! 5 stars.

Feb 05, 2024

Took my wife in the morning for the 80min couples massage. It started a little off and seemed disorganized before it started but we were the 1st appt in the morning, and the front staff had not arrived yet added to the confusion, but we got that worked out. It begins with them walking you across the hotel to the Sports Club to get changed. There are showers, a steam room, and a hot tub there in each locker room. Then they have you come back to the spa for the massage to start. We added the deep tissue and scalp massage and did not disappoint. My wife and I agree that it was probably the best massage we have ever had. They offer a glass of champagne to start and then again at the end to wind down. It was a great experience. Later, the day we returned to the spa for pedicures. They were good and would say above average compared to others. The girls were friendly and nice and offered champagne through the service. Probably added to them talking me into getting festive polish on my toes, lol. For those who are nail spa regulars, they offer Dazzel Dry products. I would recommend this spa again.

Feb 05, 2022

Awesome service, great haircut and style, enjoyable atmosphere.

Feb 05, 2022

I was jealous escorting my hubby for his Father's Day gift. I'll have to schedule something for me later. Always a treat!

Feb 05, 2022

I would not recommend this spa to anyone We booked it as a mothers day treat and were very underwhelmed. The spa facility was super dated and because we were attending on a Friday we were not allowed to use the pool, which we were not informed of until we arrived so it felt like we paid a premium for an inferior experience.

Feb 05, 2022

Nail techs the best. Great facial from christina British lady

Feb 05, 2021

My sister and I had our haircut by a stylist, we believe her name was Jenny, and it was the worse cut we've ever had. I have an appointment on Saturday to get it fixed by another stylist at another salon but we feel so disappointed. For the money we spent, we expected better results and discussed, at length with our stylist, the best way to go with our hair texture. We followed her advice and the result was awful for both of us. We did get pedicures as well and those were awesome. We are locals and just wanted to hang at one of our favorite hotels and enjoy the day. Great hotel but skip the salon for any cuts,

Feb 05, 2020

Amazing massage, very friendly staff however if you are self conscious about walking around a hotel in a bathrobe you may want to reconsider. You check in one area and then have to walk to another area through the hotel to the fitness area to change. Just to walk back down to the check in area. Very poor layout, we will not be returning.

Feb 05, 2020

Had a Dazzle Dry mani/pedi with Rachel. Phenomenal finished product and such a great experience. Rachel was a delight; she was engaging, witty, and full of joy! Highly recommended!

Feb 05, 2020

Lisa does a phenomenal job dying, styling and cutting my hair. I have been using her for years and will not get my hair done anywhere else!

Feb 05, 2019

Came here for a massage, wanted 90 mins but they only do them in 50 or 80 mins increments so I went with the 50 min since it was towards the end of the day. The massage was nice, but expensive and I had to go through a whole maze to get where I needed to be, a little crazy in there. Once I got to the space it was okay but not sound proof or extremely relaxing just a random office space they threw a massage table in. Overall, I think it would be nice if I was staying on the property but to go out my way certainly not worth the price they charge.

Feb 05, 2019

Massage and facial were great. The massage therapist and aesthetician are well trained. They used good quality products. Facilities are cramped and outdated. This isn’t a “spa” but more like a salon with a few small rooms for services. I could hear the hair dryer going in the next room during my massage - not relaxing. The hotub and sauna are in the gym area so you have everyone coming in after gym classes. This isn’t the place to have a relaxing luxurious experience. Just get a massage and leave. Staff are cold and no one seems happy. Spent 3 hours there and left no more relaxed than when we arrived. Staff said they are creating a new, bigger spa next year. Wait until then to go.

Feb 05, 2018

Very nice place to do Yoga (Rita is the best!) - The locker room is very nice and offers steam, sauna, hot tub, showers