Ulta Beauty

Feb 03, 2025

It's incredible how rude a woman who works there was, the customer service is super bad, basically I asked for help to find something and she told me that she couldn't help me that the products were on display, disappointing. I left my shopping list and left there

Jan 16, 2025

I went to return an online purchase due to price drop and the lady was super nice and rung up the item at the new price. Thank you!

Jan 06, 2025

I was informed that Ulta does hair in the store. I made an appointment two weeks ago and was wow’d by Holly. She was great and does a really good job on Natural/transitioning hair. I only paid $55 which was the icing on the cake for me. So now I come back, as I’m in the bowl getting my hair washed I’m informed that the price was wrong the first time. Again, Holly does a great job. But still don’t have the exact amount until we’re done. The ticket today is for $99. Big difference. So I’ve already praised Ulta to my friends and family, now I experience this. Emilia (another stylist) adds by saying, yes you received a silk press. The ticket shows silk press/wrap&curl. I don’t have any curls in my hair. I know what a silk press is. So when I asked for names so I can be specific and clear on the review, Mahnoor (manager) walks up to me and doesn’t ask me anything, just starts speaking. Saying that the ticket was done wrong the last time and the salon called you to tell you about the difference so you were aware of the price before you started. Once she was done, I told her that NOBODY called me to discuss a price. And what kind of manager addresses a problem like that. She NEVER ask me what happened! Needless to say, Ulta lost my business today. Emilia and Manhnoor were both unprofessional.

Dec 06, 2024

Amazing service every time I come to visit Emilia .

Dec 06, 2024

Holly W. at the salon is amazing! She really took her time and listened to what I wanted and made my hair beautiful again. Definitely recommend her. She’s awesome!

Dec 06, 2024

Keeny made my experience so great and easy! She’s very informative and her recommendations were superb. Love this location because of her!!

Dec 06, 2024

Pay attention at check out. My high school-aged daughter bought items at this location, and she asked the clerk to apply a coupon and points. She said that she would and then did neither. We didn’t realize it until we left and reviewed the receipt.

Dec 06, 2024

Such a great experience from start to finish with my hair stylist Emilia! Very professional! Very classy! Very Demure! 10/10

Dec 06, 2024

This location has the best kept Ulta Salon Secret... Emilia! Whether I need color, wash, trim or a new style, Emilia is an All Star Sylist that will get you in and out of the chair feeling like a whole new person. She is extremely knowledgeable about color and willing to help you ease into a new style if that's what you're looking for. Her blow-out and flat iron game is unmatched! I sincerely look forward to each appointment!

Dec 06, 2024

Ulta Beauty is a go-to destination for beauty lovers, offering a huge selection of makeup, skincare, haircare, and fragrance products from both high-end and drugstore brands. The store layout is organized, making it easy to browse and find products, and the staff is generally helpful with recommendations. They often have great deals and a rewards program that makes shopping more rewarding over time. Many locations also offer salon services, which is convenient if you want to try a new look or get a quick trim. Overall, Ulta Beauty is a solid choice for both beauty essentials and new product discoveries.

Dec 06, 2024

Whatever you do! DO NOT go to Emilia to get your hair done! I got a pet and she completely destroyed my curls. I came in for a curly cut and as she was cutting my hair she noticed that the back of my hair from my neck line wasn’t curling. It was a straight line (idky) I told her it’s been like that for quite some time and that my natural curls just don’t curl on that section anymore. So she convinced me on getting a perm. Mind you in the process she was nice and chill. But she was multitasking so idk if she let me sit with the solution for too long or what but once she took my hair out of the tools my hair was DAMAGE! split ends and dry spot like if they were braking. Which I understand because a perm does damage your hair to a certain extent. But my hair wasn’t curly like it use to be. It’s more of a loose curl. So please be careful who you choose to touch your hair. A lot of people like to talk about how they’ve been in business for 10 years and they’ve been doing this for 10 years but don’t know how to do certain services. I think they should be upfront with it and not touch peoples hair. The two pictures that are with a black shirt were the next day and then the Blue shirt was three days later.

Nov 06, 2024

Love having my hair done by Emilia! She’s great at her job and always makes me laugh. Her positive attitude and skills can’t be beat. She’s also fast and I never have to wait. Her blowouts always leave my hair looking great, much smoother than I can ever do it myself.

Nov 06, 2024

This has to be the dirtiest Ulta I have ever been to. Bathroom was filthy gross. The manager was pretty nice but some of the girls at the front shouldn’t be at the front. They have RBF and no customer service skills at all.

Nov 06, 2024

alyssa in salon is so good, she does the best silky voluminous blowouts, gives THE best hair products recommendations *speaking from experience 😍 i love getting my hair done here yall need to get your hair done here!

Oct 06, 2024

I had a great experience at this Ulta location. I got color matched here by Alicia & she found my perfect shade. She also gave me great recommendations for products that work for my skin type. Everyone is this Ulta was so helpful & attentive. 😊

Sep 06, 2024

I recently visited Ulta to purchase a perfume as a gift. While I was testing several fragrances to find the perfect one, I noticed a store associate closely following me. She proceeded to lock up each perfume sample I tested, which made me feel extremely uncomfortable and unwelcome. It felt as if she was monitoring my every move, which not only disrupted my shopping experience but also made me feel like I was doing something wrong. I understand the need for security, but this behavior was over the top and quite off-putting. It would be great if Ulta could train their staff to be more considerate and less intrusive when assisting customers.

Jul 06, 2024

This company keeps going downhill no matter the location. The lack of service is an understatement. Nobody on the sales floor, I had to go to the register wait in line and ask for assistance. Somebody came over and first impression was the eye roll. I had three things in my cart, all on the app, one I changed my mind on and she threw it down, are you kidding me??? The cashier hated her job and seemed surprised I was a loyalty member. Looks I’ll be forfeiting my points and take my business to Sephora. I’m done giving second and third chances to this company.

Jun 06, 2024

If you ever go to the Ulta ask for (Aleeza) she will give you the right advice. She knows her product and gives honest feedbacks. I will only go to ulta if she is working that day. She remembers exactly what she recommended me last time. She gives her time and doesn’t get annoyed. Aleeza deserves a promotion.

Apr 06, 2024

Amelia is just perfect in the salon. Very friendly & very helpful. Thank you so much Amelia. You made me pretty today. ❤️❤️❤️❤️waiting for my next appointment after Ramadan with Amelia again.

Apr 06, 2024

Customer service is straight trash and this is coming from someone who worked in the retail industry once upon a time. Both times that I visited this location were disappointing. The first time I asked a group of workers who were behind the beauty bar if I could pay there and instead of a logical answer I was met with a "HUH?!" like I was incompetent. The other I was making a return and asked if they carried Kiehl's products and was answered with a "what?" so I spelled it out and instead of a "not sure let me find out for you" I was met with an "I don't know." This is the closest location to my home and I was excited but no thanks. I would rather waste my gas to go to a different location.

Apr 06, 2024

Took my daughter for her supplies. Both my girls shop here.

Feb 06, 2024

Aleesa (not sure if I am spelling it right) was superb!!! She not only helped me pick out my first skincare routine ever but she was very knowledgeable about products and about the perfume and cologne scents. She is all around amazing and super friendly! I highly recommend her if you have any questions to ask and she will help you find the right things for you! Day 2 of the products she recommended and I can feel a difference but I know it will take more time. She even helped my 14 year old pick out cologne! That’s a big job and she knows what she’s talking about. She’s amazing and was SUPER helpful! Ulta better keep her happy because you’d want her on your side!

Feb 06, 2024

Emilia and Sarah are the REAL DEAL! I have blonde to maintain, keratin and love a weekly blow out. Have been going to them for almost a year now on a weekly basis and always leave a happy customer!! Recommend 10/10!!

Feb 06, 2024

Emilia in the Salon at Ulta has been doing my hair for years. She is so professional and I always love the way my hair looks after leaving her chair. She always manages to accommodate me on her books and she is quick. Which is important to me and my busy schedule. She’s very talented.

Feb 06, 2024

Great store great employees! Very attentive and helpful!

Feb 06, 2024

Hair salon lady (Misty C) denied our service saying that she only worked on natural blonde haired women. My mom and I felt very discriminated, we were just asking for one hair color and she said no and she told us that there was another hair stylist (Hispanic) that can help us. We left the store, very disappointed

Feb 06, 2024

I went in January 9 to buy foundation that I've used for a while. I'm a white haired senior citizen, and it's been a while since I spent any effort on more than minimal makeup. Warisha Ali, make-up artist, helped me locate the base, and the perfect tint. Her makeup was so beautiful and natural, I asked her to guide me to a natural look like hers and in less than 30 minutes, she had located blush, lipstick, eye brightener, and moisturizer, all perfect for my skin, age, and the natural look I prefer. She is beautiful young lady - knowledgeable, professional, efficient, warm, and all without selling or pushing in any way. Best stop of my day!!

Feb 06, 2024

I've been going to Misty Cowart for cut and color for several years and she is AMAZING! She is a great listener and always gets it right. She is a master of her craft. I highly recommend her services @ Ulta!!!

Feb 06, 2024

Misty C. Is the BEST! I just have to tell her what direction I’m thinking (this last time I said some golden blonde added to my brunette hairstyle) and she worked her magic! She’s always so friendly and makes me feel so comfortable. I already have my next appointment with her booked!

Feb 06, 2024

Misty in the salon is amazing! I told her what I envisioned and she showed me pictures to make sure she understood and explained how we could make the look happen. And like magic, she did it!!! She is so friendly and patient. Great experience. Shout out to Jamiah at the register as well! She was sweet and patientvwithbeveryone!

Feb 06, 2024

My experience with the stylist Misty was extradinary. She did an excellent job on my hair and I will definitely go back. Make your appointment now, you won't regret it!!!

Feb 06, 2024

New store in my area that’s closer to my house is convenient the manager is very nice and helpful in helping me find my items highly recommend this location.

Feb 06, 2024

People by the front doors don’t greet you or acknowledge you they just keep on with their own conversations.