Ulta Beauty

Jan 05, 2025

Love the update, staff is friendly and store is organized

Jan 05, 2025

One of my favorite places to shop

Dec 05, 2024

I had the benefit of Sandra helping me today and it was a wonderful experience! I interrupted her working in cosmetics, and she patiently assisted me working thru several product lines until we found the right blush for my skin tone. Sometimes all of the choices get overwhelming, but Sandra made it simple and fun. Thank you Sandra!!!

Dec 05, 2024

I like this place

Dec 05, 2024

I suggest hiring more hairstylists who are knowledgeable about various hair types, particularly if the store claims to accommodate anyone and everyone's hair. This ensures that when customers visit the salon, they will receive proper care for their hair, and diversity will be valued.

Dec 05, 2024

This Ulta beauty location has become my very least favorite places to shop and it’s aggravating because I finally decided to get into Ulta’s credit card program and this location has consistently disappointed me with the poor customer service I receive. The sales staff - both managers and associates need revised training. This is my 3rd time in less than ONE MONTH having to suffer for THEIR MISTAKES as if I’m not a paying customer. This is unacceptable. You don’t feel valued as a customer here.

Dec 05, 2024

I would give zero stars if I could for the customer service in this ghetto store. Sephora has now earned my business.

Nov 05, 2024

If you want a true artist to do your hair, book with Daniel Rickman! Color master and a gorgeous cut! He is truly amazing.

Nov 05, 2024

Talented is an understatement when it comes to the stylist, Daniel Rickman. He knows his stuff!!! My hair has never looked better. I absolutely LOVE it. I'd definitely ask for him if you're going in for a color, cut, or even a trim. When it comes to your haircare needs, he's definitely got you covered. Ask for Daniel! He's the BEST!!

Oct 05, 2024

Daniel at the salon did an amazing job on my hair! He always does a great job, highly recommended ❤️

Oct 05, 2024

Ms. Sandra came in saved my hair thank you so much Ms. Sandra!!!

Aug 05, 2024

Asia was amazing and kind. She helped with several beauty products that I purchased because of her knowledge of products. She deserves a raise for sure

Jul 05, 2024

Just stopped by to pick up some lashes today, but they don't have any one at this store site that puts them on for you and they said in the Warner Robins Store they do have someone their that puts on your lashes for you.

Jul 05, 2024

My experience at the store has been the worst in the last past two years.today just happen to put the icing on top . I’m not sure why is it that when you go into this particular location the older BW always give you a hard time ,or they never help you. if you are a younger bw going into this location, please be advised that the older bw will look at you very strangely before they decide to ask you if you need help, they may even judge what you are wearing and talk about you so heads up! The staff follows you around the store as if you’re going to take something. if I’m coming into the store I’m not coming to steel. I’m coming to buy. I got followed around the store so much that it made me not even want to buy. I put my things back and went to Sephora, where I’m never followed. just put a sign outside that says no blacks allowed to this particular location. I will travel to the Warner Robins location from here on out .

Jul 05, 2024

Well organized

May 05, 2024

If you’re going to have someone follow your customers, make sure they at least ask if they can help. It’s very uncomfortable shopping with someone following you and making it extremely obvious, but not following anyone else around.

Apr 05, 2024

All the black employees there are so unfriendly, nasty attitude, and obviously hate working there. No smiles on their smug faces. bad cheap wigs along with bad customer service. Please fired them ALL. Hire better people who actually won’t make you feel like their paying customers is being a bother to them.

Apr 05, 2024

Love the selection of beauty products

Feb 05, 2024

A few years ago Ulta used to be my favorite store. Now I rarely go, as I don’t buy much makeup anymore. When I do go, I usually have a specific product in mind that I’m looking for, typically something more “high end” that I want to get as a treat to myself. The last 3 times I’ve come here, I’ve needed help with picking out a product. Each time I go to the “fancier” section I linger around for a while, looking at products, waiting to see an employee that I can ask for help. Then when nobody comes, I walk around the store, trying to hunt someone down to help me lol. I am never able to find anyone to help! The employees I do see are usually talking to each other and I would feel awkward/uncomfortable approaching them. Or they walk past me quickly, before I can ask them for help. So each time I finally end up leaving the store without buying anything, because nobody can/will help me. It’s a shame because a few years back, you couldn’t walk into the store without several workers approaching you asking if you need help. I probably won’t go here anymore. I am not the type of person at ALL to complain about workers, it’s rare that I actually feel like I’ve received poor customer service. I generally am very understanding because I’ve worked retail, fast food, etc. and I know how it is. But if customer service is nonexistent when you actually need help, I don’t want to go there anymore because I always leave feeling disappointed.

Feb 05, 2024

Jamiah was super nice and helpful. Love Ulta.

Feb 05, 2024

Not the place. The shipping. The shampoo bottle top was not tight or sealed and the whole bottle spilled out. On everything I ordered. What the heck why didn’t you wrap it tight and make sure the top was secure.

Feb 05, 2024

Shantelle was so helpful with everything I needed.I was greeted when I first came into the store…

Feb 05, 2024

The people here are not very friendly when my daughter and I go into make a purchase or just look around. Instead we walk up to Dillard’s and buy her Clinique products there. Sometimes they are okay. But most of the time they are not very friendly. Update Went to this location again 11/27/23 My daughter goes to school in Athens and shops at the Ulta there. We went to this store on Riverside Drive and the people in there are obviously racist towards white people. Then again you can’t expect much of anything from Macon ,Georgia. I don’t recommend

Feb 05, 2024

The wife got sum make~up 😀

Feb 05, 2024

This place is awful. It's filthy and the women who work there have horrible attitudes. Please clean it up. Someone's bound to get ebola there

Feb 05, 2024

Ulta Beauty has awesome staff and is very pleasant. Always friendly and helpful. Great products, by the way. Ulta Beauty has everything you want in cosmetics. I love my recent purchase MAC studio fix foundation. It was lower than I usually pay as well. Thank you, Ulta!

Feb 05, 2024

Well Guys this is not a man store lol but it's a good place that your little teens love for some reason but hey if they are into it then just take them. Staff is nice and store is clean.