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Totally Tan & Spa - Big Lake

5

4

3

2

1

4.1
(34 reviews)
Review highlights

"Extremely rude unprofessional manager at corporate in Elk River MN."

"Money hungry uneducated people."

"Other arrangements made as I wanted to continue my services once healed."


Overview

Categories

Spa, Wellness center


Hours

Sunday

10:00 AM - 6:00 PM

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

10:00 AM - 6:00 PM


Reviews

Feb 01, 2025

Yinz need to update your website unless you want to be accountable for this : “ all of our sunbeds feature the finest state of the art technology In the industry.” How are you going to downgrade your beds? ••They get rid of perfectly good beds so you have to lay in a coffin from the 90’s- not cool.


Jan 09, 2025

Maybe have another bed or 2 for the free friends. 🤔 And no fan in it, what a joke.


Feb 06, 2024

$65 for one 12 min tan and one packet of lotion (that turned my hands orange despite wiping it off prior to my session). Crazy! But my other option was $140/ monthly membership where my friends only pay 50% - ummmmm let’s go with no thanks Total tan. Staff was nice. … could’ve bought me a drink first though. GEEz!


Feb 06, 2024

All of the staff is AMAZING


Feb 06, 2024

Employees are always fun, happy and helpful


Feb 06, 2023

Danielle is one of my favorite employees there! She’s one of the very few who will go above and beyond for customers, and also the days she’s working the beds are always clean!


Feb 06, 2023

Had a great tanning experience for the first time at this establishment. Nice professional girls working.


Feb 06, 2022

I love the big lake facility but there is one suggestion I have, please post when store is closed due to holidays! I drove 10 miles on Sunday only to find the store closed. I apply my lotion at home to be more efficient to be in and out so it was a waste to find store closed at 4pm.


Feb 06, 2022

I love this location so much! The staff is so fun and helpful!! I love that they greet me by my name!always big smiles and asking how I am!! They always have super helpful info when it comes to the product and the beds! I have noticed a huge difference in my skin and I am loving it!


Feb 06, 2022

There is a girl that was very rude to another girl yesterday It was pretty sad and the lady threatened to delete her account when the girl told her can you please quit being rude because she was asking her and forcing her for an id


Feb 06, 2020

$10 charge for facility has me bummed! They say it will be a yearly thing now. I liked the place and was even okay with the new year price increase but this is just sad.


Feb 06, 2020

I've been tanning forever and Totally Tan has been the greatest of all the places I have gone. I swear by them. I travel all around the twin cities and northern suburbs and with my account I can go to any of them! It's the strength of the beds and the CLEANLINESS that is so important and Totally Tan never disappoints me!


Feb 06, 2020

It was good


Feb 06, 2020

So far so good for me :) staff is very helpful with everything. I love that they are open late during the week, so nice for me. Probably not so much for staff members, But I "we" do appreciate it..


Feb 06, 2019

Wonder ladies and very helpful


Feb 06, 2019

Awesome pricing and decent beds. Always clean and can do laundry at the same time!


Feb 06, 2019

I’ve had a membership on and off with Totally Tan for years, at many locations. I went in tonight to reactivate my account and they lost my lotions! The employee told me that the computer showed that I have a lotion there, even something as specific as “in the back bin” but she wasn’t able to find it. I then asked if there was any type of discount on a replacement bottle because they lost my lotion and the answer was no. Stuff happens and that’s okay, but the way this was handled when it was clearly the salons fault was terrible.


Feb 06, 2019

Nice people an place


Feb 06, 2019

Savannah is amazing kind and friendly !!!


Feb 06, 2019

The manager on dudtie was extreamly friendly, helpful and fast


Feb 06, 2018

Clean, stylish salon. They change the bulbs often and the staff is very knowledgeable. They also have a lot of coupons and specials.


Feb 06, 2017

Staff is nice and helpful.