The Steel Magnolia Co
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Review highlights
"Been a client from the beginning but have never done a review! The salon is adorable af. The ladies who work there are very friendly. I’m always happy with my hair (pics …"
"Great atmosphere and great service!!"
"The price was incredible for the work put into my hair."
Overview
Categories
Hair salon
Directions
316 Pujo St
Lake Charles, LA, 70601
Phone number
Call: (337) 508-2519Website
N/A
Hours
Sunday
Closed
Monday
Closed
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 2:00 PM
Reviews
Dec 06, 2024
Been a client from the beginning but have never done a review! The salon is adorable af. The ladies who work there are very friendly. I’m always happy with my hair (pics in different lighting) Competitive pricing considering inflation.
Sep 06, 2024
I had a highly disappointing experience at this salon a few months ago. I walked in with platinum blonde hair, seeking lowlights for a healthier look. Instead, I left with very dark hair and minimal blonde—far from what I requested. I went in hoping for a healthier option but now find myself having to damage my hair even further to restore it to its original color. The overall experience was unprofessional from the start. The stylist, Jolie, canceled our first appointment on the day of, due to sickness, and then texted me at almost 10:00 the day before the rescheduled appointment asking for details we had already discussed. When I sought to have my hair corrected, Jolie referred me to another salon, only to face additional costs and further damage to my hair. I contacted the salon owner for a resolution, but was met with rudeness and told that Jolie rents her space and that I should resolve the issue directly with her. This was incredibly frustrating and unhelpful. The stress, damage, and financial cost caused by this salon's mistake have been significant. I’ve since learned from friends that I am not alone in having a negative experience with Jolie. Please be cautious when considering this salon, as you risk leaving with unsatisfactory results and damaged hair. The attached photos show the stark difference between the color I arrived with and what I left with. I genuinely hope my experience serves as a warning to others.
Feb 06, 2023
Great atmosphere and great service!! Actually got EXACTLY what I asked for. Thankful and will definitely return!!
Feb 06, 2021
Do not book your appointments online! I booked mine and it was accepted and approved for today at 11:30am for a highlight and cut. I had tried calling the phone number and it is disconnected so there was no way for me to call to double check. When I went in today for the appointment I was told they had no idea how it was approved and they didn't have the available staff. They were nice and apologetic but it was a huge waste of my time and now I am having trouble finding available appointments anywhere else for today.
Feb 06, 2021
Greet people and great service
Feb 06, 2021
LOVE my girl Courtney! This salon is so friendly and fun. Best place in town to get your hair done! 🥰
Feb 06, 2021
Great. Tabitha Vincent was very professional and knowledgeable.
Feb 06, 2021
Awesome stylist! Love my hair everytime! This is the only place me and my kids go. Great prices!❤
Feb 06, 2021
Kelley is amazing! I am super funny about my hair, but The Steel Magnolia Co was highly recommended since my stylist moved out of area... I fully understand why Kelley was recommended!
Feb 06, 2020
Everyone is amazing here . You can't go wrong in the salon .... Love love the environment and the staff
Feb 06, 2020
Got us in late in the afternoon which was really convenient for me working during the day and the girls there are awesome!!
Feb 06, 2020
Life changing stylists and hair experts grace this salon. The price was incredible for the work put into my hair. The left is before, right is after