The Lash Bar
5
4
3
2
1
Review highlights
"Easy appts, great service, nice place"
"The price was very affordable for quality silk lashes."
"* The technician seemed rushed and the overall experience was unpleasant."
Overview
Categories
Beauty salon
Directions
35 Danbury Rd Ste 5
Wilton, CT, 06897
Phone number
Call: (203) 587-0861Website
N/A
Hours
Sunday
Closed
Monday
Closed
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Reviews
Jan 23, 2025
* I was so excited to try this salon, but I was sorely disappointed. The eyelash extensions were applied unevenly and the glue was applied too close to my eyelid, causing discomfort and irritation. Many of the extensions fell out within a week, despite following all aftercare instructions. I would not recommend this place.
Jan 23, 2025
* The technician seemed rushed and the overall experience was unpleasant. The lashes looked great at first, but the quality was poor and they didn't last. The salon was also not very accommodating when I expressed my concerns.
Jan 06, 2025
Now that the owner has explained that I had a 4 week refill and not a 3 week refill, I will rate them 4 stars. They do great work with eyelashes and the environment is very clean and relaxing. However, they need to work on good customer service by being polite. The owner’s response to my previous post was rather rude and unfriendly. Instead of helping me come to the realization that I had the misunderstanding with my timeline, they responded rudely. However, if the employee had good customer service that day I was in there, they would have taken the time to explain that to me in the salon that it was 4weeks not 3 weeks and everything would’ve been fine. 4 stars from me for now because of work quality and environment. If the employees work on responding better to customers, they would eventually get 5 stars from me.
Dec 06, 2024
i have been going to Lash Bar for more than a year now..my tech Ally has always been very kind.. and consistent.. she is never not there.. when i travel..i have never had to go to another salon for repair.. she is amazing👍 .. spa atmosphere
Oct 06, 2024
Yuki, does such a great job and my lashes last weeks!
Sep 06, 2024
Favorite eyelashes I’ve gotten done — stay on for 4-5 weeks, beautiful styling
Sep 06, 2024
Lashes done nicely & very spa like experience. But I will NEVER return because I received an attitude when asking a simple question about the $20 referral for my 1st visit there. Front desk lady RUDE
Aug 06, 2024
Clean, fast and efficient!
Aug 06, 2024
Upon arrival to the salon, the receptionist was kind and open to what I had wanted. I’m not well versed with eyelash extensions, but the receptionist was patient and explained how certain lashes would look. Ally was the technician that did my lashes - she was extremely careful, patient, and kind during the whole process and my lashes came out exactly how I wanted. Other techs I’ve went to in the past usually made my lashes look too thick, but the whole team made sure to have results that aligned with my vision. First time customers also get a 50% off discount, I would definitely do business here again.
Jun 06, 2024
Been getting my eyelashes done here for a while now and it's so relaxing like a spa and the work they do is the same every time no problems.
Feb 06, 2024
Abby does suck a great job on my lashes - I walk happy every 3 weeks !! Thank you Abby!
Feb 06, 2024
Always so CLEAN!!
Feb 06, 2024
Best service, comfortable and soothing environment, my eyes always look amazing afterwards and give me such confidence!!
Feb 06, 2024
Easy appts, great service, nice place
Feb 06, 2024
I have been coming here for years. Since ownership changed nothing is the same. It used to be a quiet, nice, relaxing environment. Now apart from the fact that the staff is not welcoming, but there are constant cross talking and loud commenting between staff obviously on their own language. I never had any issues when they removed my eyelashes or with their products. This last time I jumped couple of times as it was painful, and I came out with red burning eyes. I also had a discussion about charges. They were truly rude. They not only lost me as a client, but will loose all of those I have recommended in the past since they had the same issues as well.
Feb 06, 2024
I make an appointment for my mom every 2 weeks and my mom never looked better. Always does such an amazing job
Feb 06, 2024
I was not able to get my lashes the way I wanted. They only had single individuals.
Feb 06, 2024
Very friendly and professional, and my lashes look great!
Feb 06, 2023
Absolutely wonderful experience! I recommend The Lash Bar to everyone. I consistently get compliments on my lashes because they look full, but natural. The service is fantastic, as they really pay attention to your needs. I have to constantly change appt times because of my schedule and they are accommodating always. I look great each time I’m done. Thank you The Lash Bar!
Feb 06, 2023
Always prompt, clean, comfortable, and pleasant.
Feb 06, 2023
Did a great job on my lashes, much better than the last place I went! 😊
Feb 06, 2023
Great customer service, amazing time management, and quality of lashes are perfect! I drive a great distance for amazing service! Love love love 💕
Feb 06, 2023
I have used this location in the past and was quite impressed.Unfortunately today's experience I will never forget and find them to be not customer friendly. I called a couple of times to schedule an appointment and it was always a voicemail with no one calling back I finally was able to get an appointment, I explain to the gentleman that I will be coming from a far destination and ask if 6 PM would be too late I was told no it's told no after driving an hour and a 1/2 and sitting in traffic I was told because I arrived at 6:18 they were no longer able to do my eye service because they would have to drive everyone back to New York york and they close at 7. Mind you I called while in traffic told them what my GPS told me for timing. Why would you waste anyone's time and gas.
Feb 06, 2023
I love this place! I have been coming here since the summer. Very clean and relaxing. The owner is great. He’s very kind and professional. I highly recommend this place. My lashes look great every time!
Feb 06, 2023
I’ve been coming here for almost 2 years and the owner is so friendly and accommodating the place is clean and relaxing. Service is at 110% and it’s hard to find that nowadays.
Feb 06, 2023
This is the best lash bar-salon I have ever been to! They really do an amazing job and use high-quality material . It’s also extremely clean and relaxing! 💕
Feb 06, 2023
DO NOT GO HERE!!! If I could give this place ZERO stars I would. I got my lashes done yesterday and within an hour after the service, I could not see, my eyes were bloodshot, tearing profusely, and my lashes were falling out (a full on reaction to the service). I decided to take a closer look at my eye and there was glue and a piece of hair (not my color hair) in my right eye. I called my eye doctor and he told me it was an infection from either the tools they used or the amount of glue that entered my eye from lack of precision (see photo attached - this was after rinsing/using eye drops). I returned the next day to immediately get them removed and the manager at the front desk told me it was not their fault. Not sure whose fault it was, because it was clearly NOT mine. For the removal of my lashes he then, proceeded to give me the same lady who put my lashes on to take them off. What kind of business is this? Blaming the customer and not taking responsibility is NOT a way to run a business. Will be sure to TELL EVERYONE NOT to go here!!! Horrible experience!!! Will definitely be looking for another reputable and responsible business to get my lashes done at. Absolutely absurd.
Feb 06, 2023
I been coming here a while and I feel naked without my lashes. They are friendly and each and every tech knows what they’re doing. My favorite is working towards my goal of completing the rewards card.
Feb 06, 2023
Very friendly, clean, professional and welcoming.
Feb 06, 2022
I love my lashes great job the sweet lady that did them. Excellent gentleman - owner at the front explaining the process each detail. Was extremely detail oriented. Very kind and very professional. Your place is clean and very relaxing. I was nervous at first but my niece recommended it to me and I was very pleased. I would highly recommend you try them!! Thank you for making me feel Pretty!!
Feb 06, 2022
Love this place! Customer Service is amazing! Love my lashes too!
Feb 06, 2022
My girlfriend did her extention eyelashes and they ripped her lower lashes with the sticky pad they put underneath. Now she has bold spots. Looks horrible
Feb 06, 2022
Very impressed with the salon. Very clean, and relaxing space. Staff was so friendly.