The Grand Spa

Jan 15, 2025

Beautiful spot

Jan 08, 2025

i start spa

Jan 05, 2025

Whitney is always so good to our group at Gateway Aesthetic and Karen was fabulous to check out with. Thank you for another great experience!

Jan 05, 2025

Wow! My hubby booked me a 50 minute full body massage for our anniversary. It was so luxurious. You have your own locker, robe, and sandals. You can come early or stay late and utilize their facilities which include: a 17 head surround shower, wet sauna, dry sauna, blow dryers, curling irons, lotions, hair spray, q-tips, bobby-pins, and rubber bands. They have a waiting room that has ice cold water and green apples to snack on. My masseuse was amazing. She applied just the right amount of pressure and I was totally relaxed by the end of my appointment.

Dec 05, 2024

My massage was so relaxing and just the right pressure. I can't wait to come back!

Nov 05, 2024

I come here every time I come to salt lake .. amazing massages and the multihead show is my most favorite thing to do when I come here in the spa. Great access to indoor and outdoor pool and hot tubs.

Oct 05, 2024

Bella performed my massage and immediately pinpointed areas of built up tension I was unaware I had. She was incredibly thorough and kind and even had suggestions of post-treatment instructions to keep the muscles from being so tense. Will absolutely be coming back for another treatment!

Sep 05, 2024

Tiffany was an excellent therapist. Everything was wondrrful!

Jul 05, 2024

You will never regret getting a massage from Scott. Never. Ever.

Jun 05, 2024

Best massage yet.

Jun 05, 2024

Relaxing atmosphere.

May 05, 2024

Great service and the staff is very professional.

May 05, 2024

Love the Grand America Spa! I come here regularly with my girlfriends. It’s so fun to get a massage hang out in the spa or by the pool. The service is always excellent and the surroundings beautiful!

May 05, 2024

My spa experience was the best! I had an amazing massage from Ana Sophia - it was perfection from start to finish!!! I highly recommend asking for her and I cannot wait to go back... :)

Apr 05, 2024

Just had a custom tissue massage at ‘The Grand Spa’. After 25 hour travel time from the other side of the planet, my shoulders and neck were killing. Figured a visit to the hotels spa could fix me up. Here Scott took me on a journey through the best massage I have ever had; and that’s in the hundreds. Thank you, Scott, for making me able to enjoy the rest of my stay without a constant reminder of awkward seating positions on economy class!

Apr 05, 2024

So after I had a negative experience for the first time ever, Tony absolutely went above and beyond to make it right. I came back for a 30 minute quick fix and Susan went above and beyond. Best massage ever. Thank you Grand Spa, you’re so fantastic.

Apr 05, 2024

I am extremely impressed with every aspect of the Grand Spa! Starting off with their management, very friendly and create a good atmosphere when you walk in. Next is their staff, Domingo is world class at maintaining the best spa in SLC, and very accommodating. I enjoy the amenities so much I took advantage of their membership, highly recommend.

Mar 05, 2024

Excelente atención, muy agradable el ambiente y de verdad nos da un relax total los masajes, fue un regaló sorpresa de mi hijo por mi cumpleaños 50, el reservo para los dos estar juntos ese día especial, de madre con su hijo! La única observación seria de al reservar participar que deberíamos llevar traje de baño para disfrutar la piscina, ya que por ello no pudimos disfrutar de esa hermosa piscina! Por cierto yo no hablo inglés y una señora llamada Petra fue muy amable en darme un tour por las instalaciones!

Mar 05, 2024

I am only giving this a 3 because of the last service we had which was a pedicure. The spa is wonderful, the body wrap we had were wonderful, but the pedicure was anything but grand. It lasted 30 minutes tops. No massage. No hot towels. Not much of anything really but a polish change and a salt scrub. It was not a $100 plus pedicure. One of our providers was in the hugest rush and did a bad job on the polish and rushed off for a hair cut. It was definitely the worst pedicure we had ever had. Then to go check out for $900 it was just the wrong way to end the service. I would recommend everything except that. It really was that disappointing. Seriously no massage at all.

Mar 05, 2024

Not a bad massage but average. For the price I would expect more. I was asked if there was any particular areas I wanted worked on. I said upper back and calves, the therapist barely touched my calves.

Mar 05, 2024

The Grand Spa at The Grand America Hotel in Salt Lake City is renowned for its excellence, offering a wide range of rejuvenating treatments in a calming escape within the city. It is the only spa in the area to have been awarded the Forbes Five-Star certification, reflecting its commitment to providing exceptional services. With extended hours, a variety of services including massages and facials, and special packages for couples and locals, The Grand Spa is a premier destination for relaxation and wellness.

Feb 05, 2024

Beautiful spa. I would give 5 stars but I was disappointed to not get the crème brûlée with the my couples massage. I don’t know if they changed from that, but we still received amazing macaroons. This visit I wasn’t super impressed with my therapist. It felt more fluffy than therapeutic, but the amenities were gorgeous and well kept. I was also bummed because our therapists told us the spa closed at 6, so I was rushing to get my things together and then I found out the spa closed at 7 when I was checking out.

Feb 05, 2024

Expensive, but 1st class experience.

Feb 05, 2024

Heavenly

Feb 05, 2024

I was taken here as a treat, and boy, was it!!!! My massage therapist was amazing! I wish I could remember her name! She asked if I had problem areas and then worked them while still being so great with her flow! She even incorporated scalp massage into my whole session, which was great! The signature sent was perfect, as was the sauna. Hope to come back again!

Feb 05, 2024

It was incredible. 100% Recomended

Feb 05, 2024

Mere seconds after being given our lockers, in walked a man with makeup on who stood right next to my friend’s locker. All the women just froze because no one felt safe to change anymore. He then excused himself into the private changing area before stopping back at the locker and exiting the women’s locker room. I fully support equal rights for everyone, but if you’re going to allow all sexes in the locker rooms, at least give us a forewarning and don’t say it’s a women’s locker room/area. Make me sign a waiver so I can acknowledge that you allow women AND men in the women’s locker room. If you’re trying to be inclusive, make me aware first and let me have a choice to privacy. I don’t recall anywhere on the waiver I signed notifying me there wasn’t a separation in changing areas, even though throughout the spa there is signage and even different floors for the “men’s” and “women’s” lounge/locker rooms. Earlier this year, I was unknowingly recorded by a man in what I thought was a women’s fitting room, so when I was about to undress in a women’s locker room, it was rather jolting to suddenly see a man standing right next to us. The massage was top notch, but the other experience to start the day was upsetting and concerning. Please create a safe space for everyone and be forthcoming with your policies.

Feb 05, 2024

My robe had a used bandaid with blood in it! The message was a joke! Very disappointed with the Grand Spa this time around. Good thing is that they offer 20% off for these experiences.

Feb 05, 2024

Seriously the massage I received today was not a Forbes massage, very fast and not impressive or relaxing at all. It was my first time there, I left with the the will to go another place to relax. Okay

Feb 05, 2024

The Grand Spa goes above and beyond to achieve their guest’s satisfaction. I’m especially impressed with how management remedied an unexpected situation that was at no one’s fault. They are also responsive to feedback (just read the reviews) and dedicated to making things right. I applaud their integrity and the spa experience The Grand Spa offers.

Feb 05, 2024

We had an amazing time here! Prices for services are much higher than others I've been to, but they really offer next-level services and experiences! The staff is so polite, friendly, and attentive. The serene spaces are beautiful and help you feel even more relaxed. Would love to come back again, and I recommend it to anyone looking for a relaxing getaway!