Sunny Relax Spa
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Review highlights
"Love the staff. Clean,nice and friendly. Will be go to location."
"Amanda was excellent Messeuse she has great hands and listens to the client."
"The person at the desk was hovering over me as I signed the receipt."
Overview
Categories
Massage spa
Directions
5 Broadway #101
Saugus, MA, 01906
Phone number
Call: (781) 666-3529Website
View websiteHours
Sunday
9:30 AM - 9:30 PM
Monday
9:30 AM - 9:30 PM
Tuesday
9:30 AM - 9:30 PM
Wednesday
9:30 AM - 9:30 PM
Thursday
9:30 AM - 9:30 PM
Friday
9:30 AM - 9:30 PM
Saturday
9:30 AM - 9:30 PM
Reviews
Jan 06, 2025
Avoid! Demands a high tip even before the message for a sub-standard massage
Oct 06, 2024
Massage was okay; nothing to write home about. The lady made me pay before beginning the massage. After the mediocre massage, she, the therapist demanded more than 20% tip, which was very unprofessional & rude!!! I wanted to use the restroom before giving her a tip and she actually stood in my way from exiting the massage room door, demanding I pay her a tip before using the restroom! I'm never coming back here ever again!
Apr 06, 2024
I was asked to pay up front. I thought it was odd, but whatever. The person at the desk was hovering over me as I signed the receipt. I left $18 on a $70 (+$5 for using a card) charge. This is when it got worse, the woman harassed me the tip was not enough. Told her it was more than 20%. Her retort was unlike a restaurant server, she is spending an hour with me and it wasn't enough. She was extremely rude about it. (Sorry, the going rate is 20% and you're asking me BEFORE my massage. I also don't know how the massage is going to be) If I used a credit card, I would have just walked out right there and disputed the charge. Unfortunately I used a debit card and just caved in and wrote down the tip she demanded - $25. I would have probably not gotten my money back even if I asked given her demeanour. Again, not worth it. The 1 hour massage was mediocre, half the massage was spent as a dry sheet massage. I asked her if she was going to use oil at any point and she replied, "oh, you want oil?" Glad I asked her or the entire massage would have just been dry and would have been chaffed. I've had plenty of massages and I can confidently say this was my worst massage ever. Avoid completely, not worth it!
Feb 06, 2024
I had been having serious back/shoulder/neck pain for several days and took a chance on Relax Sunny Spa based on the reviews and availability. I told the masseuse where the problems were and she hit them hard, but not painfully hard. I'm at home now, a coupe hours after being there and feel great. 99% of the pain is gone. I've been to a lot of places for massages, mostly franchises that are in numerous towns, and this was one of the best I've had. I'll definitely return.
Feb 06, 2023
Came here after a snow storm that I had worked in where I had seriously screwed up my shoulder. They saw me same day within the hour and made me feel like a new man. Completely freed up the knots that two other masseuse I had seen recently could not loosen. Will definitely be returning for another massage.
Feb 06, 2023
Great massage and listened to my every need. Can I just ask what is the name of the owner ? So I can I ask for her again
Feb 06, 2023
Hi.. very relaxing and soothing massage on Saturday I had an hour massage... made me nice a comfortable.. thank you jay ..
Feb 06, 2023
I had good results at this spa I had knots in my shoulders and back and she was able to get them all undone I would recommend this place to everybody very reasonable on the price to and they get you right in no waiting
Feb 06, 2023
I went in for Amanda I believe but if she isn't there anymore is there another place of business she works?
Feb 06, 2023
Love the staff. Clean,nice and friendly. Will be go to location.
Feb 06, 2022
Amanda was excellent Messeuse she has great hands and listens to the client.
Feb 06, 2022
Didn’t focus on the spots I mentioned
Feb 06, 2022
I do not recommend this place don't even go there they don't know how to do massage
Feb 06, 2022
I went in because I was having back pain's ... I came out feeling refreshed ... They got my vote
Feb 06, 2022
Massage was good. Customer service was not.
Feb 06, 2022
Very bad spot don’t go they don’t listen they just playing they don’t know how to do a massage plus they just teasing and ask for 100$ tip ,,,,
Feb 06, 2022
Very good experience here. I've had many massages and this one was very very good.
Feb 06, 2022
Went it tried and exhausted at the end of the day - came out totally relaxed and refreshed - thank you