POLISH LOUNGE (Grand Nails)

Feb 03, 2025

Love my new nails! First time trying gel x and I love the natural length it gave me without feeling thick. We also used builder gel on top to give texture 😍

Feb 01, 2025

Beautiful as always! Emmy is the best!

Feb 01, 2025

Perfect job!! Highly recommend this place

Jan 31, 2025

I love getting my nails done here. The staff is so friendly and on time with their clients. They are also fast and do amazing work.

Jan 15, 2025

I've been a loyal customer of Grand Nails for over 20 years, but I was shocked to learn that the business was sold again. When I walked in, I immediately noticed changes inside with new equipment and flooring, and things only got more surprising at checkout. My deluxe pedicure price jumped from $47 to $55, and the owner never mentioned this when I made the appointment. To make matters worse, there were no price lists posted anywhere in the store. You shoud also be aware the new owner also charges a convience fee that is not listed anywhere nor disclosed which is illegal. On top of that, the foot bowls were far too small, making it uncomfortable for people with larger feet, like mine (size 11). When I brought up my concerns about the price increase and the lack of transparency, the owner just ignored me. Be cautious with the new owner – something about this lack of transparency with the pricing is a bit sketchy. The new owner has a lot to learn with his deceptive practices! As a side note my tech Gwen has always been amazing so my review is no reflection of her.

Jan 05, 2025

Emmy always knows how to make me smile and always does a fantastic job on my nails! I followed her from another shop and totally well worth it! Great facility and great group of girls! I will be back after the holidays for sure!

Jan 05, 2025

Oh boy where do I begin. I want to start off by saying that I have been coming here over 7 years and I’m honestly just highly disappointed on so many ends. I came in for an acrylic over-lay fill on Friday 12/13. I got a solid color which was done by a gentleman who I do not know the name of. During the process of getting my nails done, i expressed that I would like my cuticles cut down. When I came in for the initial full set of the acrylic overlay of my real nails, the lady that did my nails dialed my fingers in water and some sort of skin softener when she cut down my cuticle. She explained that this was done to reduce any tearing, breaking or bleeding of the cuticle, which, I am so grateful she did that. This gentleman that did my fill, roughly cut down my cuticle with no moisture added to the cuticle and in turn, he cut multiple of my fingers. Even when I jumped and wiggled in pain, he did not apologize or even stop to see why I was hurting. I had to point out that I was bleeding and that it was stinging really bad and he said NOTHING! Throughout the duration of me getting my nails done I tried several times to make conversation with him, compliment the job he was doing, even though I had to point out areas that he did not cover with the nail polish. It became a very awkward and uncomfortable experience all together because I felt like this was not a language barrier, he just flat out didn’t want to talk to me which hurt my feelings a little bit. All of the ladies surrounding me were chatting, laughing, sharing stories, and even showing each other things on each others phones while the nail tech was doing their nails. By the time I left the nail salon around 2ish, my nails were chipping and peeling on FOUR different nails! Mind you, I paid $50 (plus a $10 tip which was not deserved but I always tip no matter what) for this fill on short/ medium healthy length nails (nothing too crazy). What’s even worse is, I got my nails done for an event which they looked like I never even got them touched up on! I’m not only angry but I feel disrespected! How dare these nail salons charge money like they are amazing specialists and the work is mediocre unless I coach and guide them through the entire process, which just takes the relaxation and joy out of the manicure process. Monday morning I arrive back at the nail salon because they are closed on Sundays and I arrive at 9:42AM (12 minutes after they open). To my surprise not only can they not take me right away after explaining the situation, I don’t even get an apology and the ONLY nail tech available is the guy who did my fill, which I explained I did not want doing my nails again. They told me I’d have to wait 30 minutes which I honestly was not happy about. The guy at the front desk went and did someone else’s nails, when, touching up my polish would have taken 5-8 minutes, which makes more sense to knock me out the way, THEN start on her nails; considering the fact that technically I was serviced before her, and they COMPLETELY dropped the ball in SO many ways. I was almost tempted to ask for a refund because even though I received a service, the service was done so poorly and I have to take time and gas out of my day, to come back to the salon 3 days later because my nails were peeling like crazy on the SAME day (and this is “quality” gel polish). I’m not a brat, nor do I feel like the world revolves around me, but to pay so much money, for a FILL on short nails, and to have the nails butchered, my event outfit downgraded, no apologies or any real customer service provided, and being such a long time customer and familiar face in that place, which a kind heart and a generous tipper… IM HURT! And I feel TRULY wronged. I’ve only ever asked for my money back on nails ONCE and I was 17 and the job was just absolutely horrible I wanted to cry. I’m extremely disappointed in the downgrade of service and unfortunately I will not be coming back here and I will be spreading the word. There is nail techs who own their shop, do AMAZING quality work, and won’t ever do this to you!!

Jan 05, 2025

Absolutely lovely salon! Small. Quiet. Clean. Ray did my nails for this Christmas season and WOW! He was sweet, friendly, attentive to detail, and most importantly, innovative. I asked for red and green chrome nails with an accent on my ring finger. He suggested putting cat eye under the jelly color on top of silver chrome to give it a shimmer effect. My goodness, I've not been this thrilled with my nails in a very long time. He went above and beyond. These are FANTASTICALLY BEAUTIFUL! Thank you, Ray. And thank you to the staff members who helped me take these beautiful pictures! Edit: these were incredibly beautiful but didn't last a full week. Got them repainted and requested double top coat, so far so good.

Dec 05, 2024

Emmy at Grand Nails is amazing!! She uses builder gel on my nails and always does an outstanding job. I have very sensitive nails and she takes very good care of me. I highly recommend her!

Oct 05, 2024

Karie is the best!!!! She is so professional and pays attention to detail. Everyone is so nice and the salon has a very relaxing atmosphere.

Sep 05, 2024

Excellent business and customer service! Very clean and professional.

Sep 05, 2024

Great customer service and Anne and Ray are both fantastic!

Sep 05, 2024

I love this family owned business . Been going here 5 years and highly recommend it. Thank you for a safe friendly service.

Sep 05, 2024

They tried to cut my cuticles without soaking my nails first..Very rude and unprofessional..I asked for a manicure before I got a full set of acrylic nails..Won't ever go back there I rate them as a Zero!!!

Sep 05, 2024

Vicky was great! I love my nails!

Aug 05, 2024

Hannah was great

Aug 05, 2024

My nail tech was amazing. The place was clean, and the staff were friendly. Already booked my next appointment

Aug 05, 2024

Ray always does an excellent job! I’ve been going to Grand nails for over 30 years! Gwen gives great pedicures!😊

Aug 05, 2024

The service was excellent, All the staff members are friendly, courteous, polite and knowledgeable. Your scheduled time is right on point at your arrival. The salon is very clean and relaxing.

Jul 05, 2024

Had another great appointment at Grand Nails. Everyone is so kind!

Jul 05, 2024

The service was great. But i will be looking for another location. The price was too much for me here

Jun 05, 2024

Ann is wonderful and kind.

Jun 05, 2024

Gwen is the best!!

Jun 05, 2024

I always go with my daughter! Karie is my go to girl!

Jun 05, 2024

I forgot to ask her name but she did an amazing job taking care of my nails. Extra care and they turned out better than i imagined. Thank you so much!! Beautiful color too!

Jun 05, 2024

LOVE Grand Nails and their staff. I’ve been going there for almost 21 years and can’t say enough good. I’ve never been disappointed!!!!

Jun 05, 2024

Very happy with Grandnails

May 05, 2024

It’s always so calming when I come here, I didn’t have to wait long maybe 5 minutes if that. She did my toes just how I wanted them and the pedicure was amazing. It’s not far from where I live and I’m glad I finally found a nail salon that’s perfect for me. I also got my eyebrows waxed. Everything was awesome.

May 05, 2024

Kari was amazing …. She fixed 2 broken nails and made all ten nails look beautiful!!!!!

May 05, 2024

Vicki did my nails today and as always she did a fantastic job!