Planet Fitness

Feb 02, 2025

Gotta update my rating to 2 stars. Intentionally left a wad of napkin on a treadmill I aways use and see that it's been sitting in the same spot for a week until I finally threw it out. Men's small bathroom stall is constantly out of order. Employees are cool with people shooting up in the bathroom, grunting, and slamming weights during their workout. Lunk alarm never goes off despite employees watching them directly. My guess is their scared to use the alarm, scared of confrontation, don't want to do their job, or it's all for decoration. Plus is the price and smelling the Korean BBQ next door. UPDATE: After a few months broken things are still broken. Soap dispenser in the men's restroom still broken since gym grand opening. Left hand hand dryer has been broken for about 6 months now. Water fountain is broken on and off. Not to mention cleanliness continues to go down hill. At least it's still 24 hours. Also if you wear sunglasses inside you're a douche.

Jan 22, 2025

This gym is always clean. The staff here are really friendly. I love this location

Jan 05, 2025

Its a gym for democrats

Jan 05, 2025

Loved

Jan 05, 2025

This gym is not a good gym the staff here are very rude and the manager is not a nice person. I had nothing but bad reviews for this place.

Dec 05, 2024

Always no hot water in the showers. No paper towels. Two restrooms in men’s locker room is too little for not even overcrowded gym. I would give 0 star to this gym if it could be possible. Oh, one good thing - staff is nice, they do their best.

Dec 05, 2024

I left a good review a while back but am updating it now. This place is insanely overcrowded. Groups of people come into the gym and camp out on machines. The problem is they only have one of each on certain machines and people these days have no courtesy to acknowledge when they are being rude and hogging them. Definitely an atmosphere in this one and I go to many PF locations. The plus side it is 24 hours however I have yet to go in there when half the city isn't hanging out. There is this new trend of going to a gym, sitting on a machine while you play around on your phone and getting two sets done in 20 minutes. It gets very rude and this location is the worst with it I have seen. I have never had an issue with any of the employees, they seem ok but the constant out of order signs in the bathroom make me think that no one is taking care of the mess.

Dec 05, 2024

My local gym good place to get a quick workout

Dec 05, 2024

One of the nicest PF among 10+ locations I’ve worked out in

Sep 05, 2024

Staff is alright… lots of shadiness bike thefts just an intuitive hunch if you want it it, they probably got somewhere here or nearby haha

Aug 05, 2024

Está todo muy bien pero no funcionaban algunas máquinas.

Aug 05, 2024

I never really loved working out in a traditional gym setting, but Planet Fitness is not like the other gyms. Everyone there seems to genuinely be focused on working out and not doing it for likes. I've never seen anyone recording themselves, no overly toxic gym vibes here. Plus, the black card membership gives you access to a tanning bed/booth, massage chairs, cryo, and hydro chairs.

Jun 05, 2024

I have been coming to PF since it opened. Dylan you manager, is rude and when asking for the regional managers phone number he told me I would have to find it on google. Your employees are always at the front desk just talking, not cleaning, not supervise people who don't follow the rules. Every time i go in there I use the total enhancement first and then the tanning booth. I usually always have the goggles but I don't use them but if I forget them Dylan is insistent about these goggles but no where it says it is mandatory it is suggested to wear them on a sign in the booth. Dylan didn't allow me to use the machine, customer protocol should be, don't worry this time, but bring them next time. He refuse me the service. He refused me the regional managers number and told me to google it. I will start a discrimination suit on this facility and on Dylan. He is not a manager he is a kid disrespecting people.

Jun 05, 2024

In the annals of earthly endeavors, there exists a domain known as Planet Fitness, where people engage in curious rituals of physical exertion. Verily, upon entering this realm, one is greeted by the spectacle of humans engaging in repetitive motions, seemingly without purpose.

Jun 05, 2024

It is great experience and excellent cleaning.

May 05, 2024

One of the employees from the front desk was rude and condescending. There was a situation I didn’t know about my membership. He gave me attitude explaining the situation. I thought that’s what the front desk was for, to help or answer any questions customers may have. His attitude towards me was very unprofessional and not great customer service.

May 05, 2024

Today I went to cancel my membership today. I went through the app to see how I could cancel my membership. It’s been 2 months since I used the gym. The customer service reps online said that I would need to go to my home club in order to cancel my membership. This makes it very hard for consumers that have moved away from their previous home city. So finally I had the time to go in since I been charged. These young adults didn’t know much of how customer service is supposed to work. I requested for a refund and they told me that I have to set a cancellation for the 10th. Today is the 17th when I got charged. The representatives online told me to contact the club manager and so that’s what I requested for was to speak to the club manager. These young adults ignored my request and said there’s nothing we can do and that you will not be charged the next month. This is very unprofessional ignoring a consumer’s request to speak to the club manager. This location definitely needs to retrain their employees let alone management.

May 05, 2024

filthy place, rude employees, crowded 24/7, spa never cleaned people just wallowing in each others filth on the chairs and benches. Machine hogs who put their stuff on a machine and never leave, staff does nothing about it, just chatting the whole time.

Apr 05, 2024

I am changing my review today the gym is clean gym and good equipments but it's very crowded. Also there is an employee that looks loke that be has an issue with me and my husband since first he is picking on us . Soon as we check in he is always looking at us. This makes us fell uncomfortable. Thinking about cancel the membership because of this employee...

Apr 05, 2024

I called today because I was charged for the monthly fee and the annual fee. I have not been to the gym lately so I ask if I can place it on hold or if I needed to cancel the membership. The girl who answered immediately said I can’t get refunded the annual fee and also said she had another client and put me on hold. After being on hold, a new person assisted and said I needed to go in person or go online to cancel and as the annual fee that’s non-refundable and if I had any issues with that to dispute with the bank. It would have been nice to receive a reminder about the annual fee and they need to work on providing better services over the phone.

Apr 05, 2024

New location, so it's pretty clean and nice and there are a lot of friendly staff. We will have to see how long it stays this way. UPDATE: There are alot of employees that just hang out up front and chat amongst themselves and refuse to enforce any rules whatsoever. The main reason we even go to this gym is to do the 30 minute full body workout. There are always people in there hogging machines and not even following the program that is clearly posted all over the section. The numbers on the machines and the lights that change color aren't just for decoration. So I had to be a Karen and let the manager know what my issue was. And he said " yeah that's one of the reasons PF is considering getting rid of the 30 minute section" and that was really disappointing to hear, especially considering the fact it's also posted on the wall that "team members are monitoring this section regularly" so because the employees don't want to have to do what they were hired to do, the customers loose out? Makes no sense at all to me. I'm sorry but I will continue to lower my rating on this place until this issue is resolved and of course until there are no more stars to give. Or until I find a new gym.

Mar 05, 2024

I joined planet fitness a few months ago. I absolutely love it. I love the atmosphere, I love the people there, I love how clean it is, I love the availability of machines when I go. I highly recommend it.

Mar 05, 2024

Love this place