Mode Aveda

Jan 30, 2025

I had a WONDERFUL experience here with Wade. I went in with a vague sense of what color I wanted to dye my hair- Wade and I talked it through. We got my hair EXACTLY the color i wanted- but because I have thin hair... the "effect" of it was not what i wanted. So mid process- we had to begin again and Wade said he had an idea. He said he thought he had an idea what I was going for.....and it came out PERFECT. What I realized is that he had really listened as I went all over the place describing what I wanted and he masterfully got me there. On a scale of 1 to 10- my experience was a 20. Thanks Mode Aveda and thank you Wade.

Jan 29, 2025

I was disappointed with the quality of service which I received at Mode Aveda. About 1.5 months ago, I scheduled an appointment with Maybelline (one of their new hair stylists) for an all-over hair color to cover the brassy highlights in my hair. I specifically asked that the color be as possible to my natural hair color (an ashy medium brown, level 6) as possible. After arriving at the appointment and sitting through a two-hour hair coloring session, Maybelline began to dry my hair to reveal a gothic brown color which was several shades darker than my natural shade! When I expressed my concern, Maybelline reassured me that the color would lighten after several washes. Maybelline never informed me that she put in permanent, rather than demi-permanent color, in my hair, and that at Mode Aveda, "all-over color" was code for "permanent hair color." She then proceeded to give me a lackluster blow-out which was a far cry from the beautiful blow-outs that I regularly received when I do my hair at other salons. Dubiously, I paid $130 plus a 20% tip and left. Two and a half weeks and approximately 7 hair washes later, my hair remained the same dark, gothic color. When I called the salon to complain, I spoke with the salon manager, who had a condescending tone and seemed annoyed with my dissatisfaction. She instructed me to schedule a hair consultation to evaluate what could be done. At the consultation, I was seen by another stylist, who informed me that because the hair color was permanent, I would either need to strip out the hair color with bleach (a 6-hour procedure that would substantially damage my hair) or highlight my hair to break up the dark color (a 4-hour procedure which also damages hair) . She then asked me when I would like to schedule another appointment with Maybelline, to allow her to "fix" her mistake. When I told her that I did not want Maybelline, a junior hair stylist, to redo my hair again, she appeared taken aback that I would not give her a "second chance." I then requested and scheduled an appointment with John, a senior hair colorist. At my appointment, John seemed rushed and annoyed that he had to redo my hair and told me that I didn't need to bleach out or highlight my hair, but would be fine with a light bleach shampoo wash followed by a new hair color. I agreed and after two hours sitting in the chair, looked up to see reddish/copper hair at the top of my head. When I voiced my disappointment, John told me that my hair would always "draw." red and that he could try making the hair darker, but that it could look gothic brown as a result. Defeated, I agreed to keep the hair with the red roots and tipped John $40, and bought a $12 bottle of shampoo which I didn't need ( they wouldn't let me pay a tip with a credit card without buying something). Two weeks and $200+ later, I still have red hair at the top of my head. This is the first and last time I will be coming to Mode Aveda. I am very disappointed with the level of overall service at the salon, the lack of courteousness of the staff, the wasted money, and the lost time. I would not recommend this establishment. Left to right: First two photos-my natural hair color; remaining photos-the gothic brown color in which my hair was dyed with the red roots of after the second appointment where the hairstylist attempted to fix the first stylist’s color application.

Dec 05, 2024

I had an incredibly disappointing experience at this salon that I feel others should know about. I came in specifically asking for a loose wave perm, something subtle and manageable, and I even clarified my expectations multiple times with the stylist. My hair was in great condition beforehand—healthy, soft, and well-maintained—so I didn’t think achieving this look would be an issue. However, what I got was nothing close to what I asked for. The stylist didn’t seem to understand or care about my request. I ended up with a perm that left my hair feeling stringy, uneven, and completely different from what we had discussed. I asked about the products being used and whether they would suit my hair type, but I didn’t get clear answers, which made me uneasy. After the process, my hair didn’t even look professionally done—it was frizzy and far from the soft, natural waves I had envisioned. To make matters worse, I now have to spend extra time and money on repairing the damage to my hair and finding ways to style it because it’s unmanageable as it is. This experience has been so disheartening, especially since I trusted this salon with my long, healthy hair. I regret choosing this place, and I cannot recommend it to anyone who values attention to detail, communication, or achieving the look they actually asked for. What made the situation worse was the lack of professionalism in addressing my concerns. When I contacted the salon, the owner initially responded, but then completely ghosted me after that, leaving me without any resolution or follow-up. It’s frustrating and disheartening that no one took the time to make things right or even acknowledge my dissatisfaction after that one response. The dismissive attitude made it clear that they don’t value their clients or stand behind their work. Below is the picture of what i asked for, and what my hair looked like after the service.

Oct 05, 2024

Decided to “raise their prices” as soon as I sat down from 65 to 100 even though I’ve had the same length extension everytime I’ve came there. I have been multiple times and haven’t paid more than at 75-80 but today they raised it to 100 that’s not including tip. I thought it was ridiculous they couldn’t call me ahead of time and I drove 45 mins to get my hair done from them.

Oct 05, 2024

Fidelity is amazing….. she’s honest and will tell what works for you and what’s not suitable for you. Fidelity has done my color and style it several times ….. I have nothing but great things to say about her…..people shouldn’t come with expectations to have someone make you look like a model picture….that’s something not achievable unless you are model from the picture…. 😬😀

Oct 05, 2024

Jody was very insightful and detail oriented. She was also kind and honest. A peaceful friendly environment.

Oct 05, 2024

OMG The worst experience I had on hair cut!!! Don’t go there!!

Sep 05, 2024

NOT RECOMMENDED.Did a poor job. I made an appointment two days ago. Today, I received a call telling me to reschedule without any apology. The result looks nothing like the picture I showed her.

Sep 05, 2024

Riley did an amazing job with my haircut! She was friendly and attentive, and she brought my hair back to life after a year without a trim. Highly recommend!

Aug 05, 2024

Thanks for another great haircut for my son. Jody always does an outstanding job of haircuts and highlights for our whole family!

Jul 05, 2024

Josette did a phenomenal job, kinda just let her take the wheel cuz idk anything about hair and I couldn’t be happier!

Jun 05, 2024

Elizabeth did a wonderful job!

Jun 05, 2024

Josette is amazing. She really took the time to figure out exactly what I wanted and was honest with me about what she thought would work for my hair. Her balayage technique is flawless. I got layers & am super happy w them. I've honestly never been so happy w my hair. Was pricy (about $290 for cut and color) but worth every penny and in my experience, affordable compared to other quality salons, especially considering Josette spent four hours on my hair. I've also had wonderful experiences w Kayla (no longer works there) and my mom & sister love Emalee. The front desk staff has always been so kind and helpful. Highly recommend Mode Aveda to anyone looking for a new salon:)

Jun 05, 2024

Josette is very sweet and kind

May 05, 2024

1123 NW. 76th Boulevard Gainesville Had my first visit with Chelsey , she sire did have her work cut out for her and did an amazing fix on my hair, went in feeling horrible about myself and left feeling like a Queen! The whole environment is beautiful and calming, I recommend anyone to go there! I will never go anywhere else! I think no matter who you see there will do good for you, but I will never see anyone else besides Chelsea❤️

May 05, 2024

Got my hair cut with Emmalee and I’m so happy with the results!! She made my vision for my haircut come to life and she asked me all the necessary questions to make sure it came out just how I wanted it.

May 05, 2024

I just had a wonderful experience with Elizabeth! She is so friendly and did such a great job. My hair looks and feels amazing!

Mar 05, 2024

Had a great experience and got exactly what I asked for. Kasey was amazing and understood exactly what I wanted and I really appreciate all the advice she gave for my hair!

Mar 05, 2024

I am so thankful I came across Mode Aveda. Being new to town I took a chance by coming here. My hairstylists name was Chelsea and i have already set my next appointment. She was friendly and knowledgeable. I am grateful for the experience and look forward to many more to come. 2/28/2024

Mar 05, 2024

Josette is phenomenal! I’ve never once left dissatisfied with my hair following our appointments. Beautiful salon & super friendly staff. Highly recommend!

Mar 05, 2024

Literally the BEST place to get your hair done! They did everything I asked for and it looked perfect! Jocelyn is amazing!

Feb 05, 2024

2 week fill Lash extensions were clumped together causing damage to my natural lashes. Retention was terrible, which caused me to seek another lash artist. That person wouldn’t even work on my lashes as there was so much damage. So here I sit with very sparse lashes and will likely have to invest in a full set. The fill was also at the high end of the price range @95 plus tip.

Feb 05, 2024

Appointment was cancelled the morning of, as the stylist wasn’t keeping well. I get that. I have made repeated phone calls , once every week to get an appointment and what baffles me is that they could cancel my appointment but couldn’t accommodate .

Feb 05, 2024

Chelsey has been doing my nephews hair for years! At the recommendation of my sister I too began seeing her and WOW! She’s done a phenomenal job from color, to cut & tips and pointers along the way for styling she has been the best! She always delivers on my hair goals & makes sure you leave feeling your best! The salon location is very convenient, nice setup & everyone is always very friendly. Love the communication and reminders leading up to appointments as well. 10/10

Feb 05, 2024

Emily at the front was suuuuuuuper helpful to me!! Thanks, girl!

Feb 05, 2024

Emmalee did a FANTASTIC job on my haircut. She brought my idea to life perfectly. Very sweet and professional and very clean and modern atmosphere. Will definitely be back :)

Feb 05, 2024

Emmalee is a phenomenal stylist! I went in for a big chop (10 inches) and balayage, and I am so happy with how it turned out! I would definitely recommend her.

Feb 05, 2024

I booked an appointment with Maybelline and she was really amazing, she listened to what I wanted, she gave some suggestions and I was fascinated with the result. It's my first time coming to Aveda Salon but I will definitely come back. The place is quiet, clean and the staff is friendly.

Feb 05, 2024

I have gone to Mode Aveda several times. The staff are so friendly. Noah has done an outstanding job with my haircut and highlights. I get so many complements on my hair. Thank you Noah.

Feb 05, 2024

I went for a haircut with Jessica and this was my first time at the salon. She made me look exactly what I wanted and I will definitely go back there again! Love the atmosphere and design of the salon. Very affordable too for a wash/cut/blowdry.

Feb 05, 2024

Just went for a cut, but it was fantastic. Very clean and welcoming and the trim ended up looking great! I booked with Sage and she was amazing and a great conversationalist!

Feb 05, 2024

My twin sister & I have been seeing Chelsey for 7 years! I've recently started doing fashion colour so I have to lift my hair. Through her knowledge & experience she is able to maintain the integrity of my hair so that is stays long. She's always educating herself on the latest trends & newest conventions of hair care. In fact she is so talented other stylists come to her for advice. Also, I never know what I want & she always helps me decide. I love her creativity & passion! I cannot recommend her enough! I do not trust anyone else w/ my hair!!

Feb 05, 2024

The only barber in Gainesville I trust with my hair is Kasey. Shes absolutely great for all kinds of hair work, and I wouldnt go to anyone else.

Feb 05, 2024

This review is a LONG time coming. First, I have been seeing my stylist Chelsey for 7 years. I found her by chance when my hair was ruined at a diff salon. She literally saved my hair. Anyways, when she moved on from her previous salon, I followed her to Aveda and we couldn't be happier. The vibe is modern and fabulous, not to mention the products are amazing. But I really must highlight the service. If you are looking for a talented and professional stylist, this is the place to come. I highly recommend Chelsey, make sure to book in advance as she is in high demand. You should know that I love to lift & tone my hair and add fashion colors, which is hard on your hair regardless. If it weren't for Chelsey's expertise, I doubt I would have the hair that I want and love. I can't say enough great things about this salon. Just go! You'll love it! I always get SO many compliments on my hair!

Feb 05, 2024

Unless you want to ruin your hair do not go here! I came to change my hair back to my natural dark brown and ended up with black hair with RED undertones everywhere. I have been to a different stylist twice and still can’t get the red off. I attempted to get a refund after wasting $200 and the office refused. Never recommending this place.

Feb 05, 2024

Updated Aug 2023: Had a wonderful time with the business! I have worked with a couple of their stylists (Erik prior to him leaving which he was amazing) and really enjoyed the quality work that Noah does for me now! I'm a regular and love how Noah is personable, knowledgeable, and customer focused.

Feb 05, 2024

Very happy with hair highlights today! Been struggling to find good Aveda Salon after moving. Thank you John for great job restoring my highlights Salon nice and staff all helpful and friendly.

Feb 05, 2024

Went to Josette and she was amazing!!! Came in as a worn down blonde wanting to go brunette but still keep some dimension and she outdid herself! My hair came out feeling so much healthier and looks gorgeous. The before and after pictures say it all.