Massage Envy
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Review highlights
"Front desk is so nice and knowledgeable! Adrianna gives a fantastic facial!"
"Adriana at the Encinitas location gave me the best facial I’ve ever had."
"Poor communication (yes, even the manager who works there at the front desk)."
Overview
Categories
Massage spa, Aromatherapy service, Day spa
Phone number
Call: (760) 436-3300Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM
Reviews
Feb 04, 2025
My experience with Riley fell significantly short of what I expect from a massage professional. She was very abrupt when she came and got me from the waiting room, it felt like she was having a bad day. She asked if there were any areas i wanted specific focus on and i told her my neck and shoulders. The massage started at 2:05 and ended at 2:44pm (39 mins), well short of the 60 min time I booked and paid for. It felt like a cookie cutter basic massage with no extra attention given to my problem areas as requested…it was really frustrating especially since we had at least 11 mins left of time (assuming they factor in for a 50 min massage time - 10 mins to undress/dress). When spending $100 I would expect to at the very least get the time I paid for. The last thing I’ll mention is, at no point did she check in with me during the massage to see how the pressure was or how I was feeling. This has always been standard practice with other therapists I’ve worked with. I unfortunately cannot recommend Massage envy based on my experience.
Feb 04, 2025
Rieley is professional, very capable and friendly. I've already booked my next session with her.
Jan 31, 2025
Brittney was so wonderful!
Jan 31, 2025
I had a back facial today with Adriana, wow she's amazing! She's a true professional and really knows what she is doing. Additionally, the Encinitas location staff is very friendly and welcoming! I've been to 2 other Massage Envy locations and the experience/service has unfortunately not been good. Will definitely be coming back to this Encinitas location though, I highly recommend them!
Jan 30, 2025
Adele is awesome! Very knowledgeable. Excellent service! I highly recommend her for facials and peels. .
Jan 29, 2025
Adele is fabulous!
Jan 29, 2025
Brenda is EXCELLENT!
Jan 29, 2025
Brenda is an excellent massage therapist! She asks questions and then customizes the massage to your specific needs and body type. She is also a delightful upbeat person. You’ll feel better on all kinds of levels after a session with her!
Jan 29, 2025
Thank you, Brenda W.! You are the best! I had a wonderful experience. You have such healing energy and hands.
Jan 22, 2025
Riley listened well and did a great job!
Jan 15, 2025
I saw Brenda for a full body massage and it was incredible! She’s knowledgeable and great at listening to / meeting client needs. Definitely will be back. Thank you!
Jan 08, 2025
I look forward to a massage by Michiko. She gave me a nice deep tissue massage, I’m grateful 🙏
Jan 08, 2025
Tara is the best!
Jan 05, 2025
Adriana provided a great experience.. left feeling stress free and a glowing face .. will book again soon ♥️ I appreciate her she made my day .
Jan 05, 2025
Angie was amazing and gave me an incredible prenatal massage! She was very professional, talked me through things, and was very nice as well. I left feeling very relaxed and without the aches and pains of being a week from my due date!
Jan 05, 2025
Best facial ever
Jan 05, 2025
Brenda is absolutely fantastic - the best!
Jan 05, 2025
Great experience! Brenda was genuinely interested in my addressing my ailments and providing great service. Highly recommend.
Jan 05, 2025
Great job by therapist Angie. She’s thorough and can provide a deep tissue massage.
Jan 05, 2025
I’ve now seen Adriana twice, and I can honestly say the experience has been incredible. She’s professional, knowledgeable, and truly attentive to my skin’s needs. My face not only looks amazing but feels rejuvenated after each session. Her expertise shines through in every step of the process, and she creates such a relaxing and welcoming atmosphere. I’m so happy to have found her and can’t wait for my next appointment. Highly recommend!
Jan 05, 2025
Michiko is outstanding . Truly the best I have had in many years. Listens to my needs asks if all levels are comfortable. Michiko is expert at finding those kinks and knots and importantly knows how to work them out without pain! I truly admire her outstanding abilities!. Highly recommend her
Jan 05, 2025
This was my first time getting a massage from massage envy and I had the most relaxing experience with Virginia. She did an excellent job!
Dec 05, 2024
. Alina focused in my key pain areas. She’s very knowledgeable.
Dec 05, 2024
Brenda is a very skilled therapist, she is pleasant and helped with my neck pain. Highly recommend seeing her.
Dec 05, 2024
Erick listened to my needs and did a spectacular job. I am definitely coming back to this location and using Erick’s services again. Aloha and GOD Bless…Pineapple
Dec 05, 2024
Exceptional massage!
Dec 05, 2024
Love Adele! She is very knowledgeable and does a great job on my skin. Her product recommendations keep my skin hydrated and bright. Highly recommend her.
Dec 05, 2024
Machiko (sp?) is a great masseuse - professional, conscientious, committed an so humble!
Dec 05, 2024
Wonderful massage. Very swirly hands that soothe and comfort.
Dec 05, 2024
Adriana is the best! I’ve recently had to travel to colder climates and was concerned about my skin health. Her treatments before and after my trip was what my skin needed. Her knowledge and awareness of my skin needs is apparent as my skin is glowing and healthy. Thank you again!
Dec 05, 2024
I called Massage Envy in desperation to get a massage scheduled last minute. I hurt my left hip and needed some relief from the pain. My massage therapist was Brianna who was amazing!! Her massage skills were so good that I fell asleep during the massage. I would definitely go back to Massage Envy to see her again! Brianna helped to lessen my hip pain 😊👏🏻
Dec 05, 2024
This is the worst franchise of massage envy with the worst customer service I have ever experienced. The massage therapist I have had there were mediocre at best. But mostly they change their policy and do not honor the add on memberships. Your massages are not worth $90 a month plus tip. If you’re looking for a better massage check out La costa massage down the street. Great customer service, better pricing than this massage envy franchise membership pricing and much much better massage. Save yourself money and get a better massage.
Dec 05, 2024
Wonderful massage by Brianna!!!!! Excellent!
Nov 05, 2024
Great massage, just the right level of pressure. Highly recommend!