Luxe and Local Salon Emporium

Jan 05, 2025

I booked an appointment online via a text message from the salon. I told they honestly that I didn't know any hairstylists and I just wanted a wash and a short haircut and how much it would cost. They said it would be around $45. I said yes. Cynthia texted me right away, setting up a time and asking me to send her a $25 deposit. I did and arrived on time. Cyn was working on another client. So she kept running back and forth between that client and me. I had to call her twice to get her attention. She was very upset that a 74 year old client was demanding attention for her money. She ended up giving me a haircut that was completely different from what I wanted and charged $90 for the job. Keep in mind that a wash and a short haircut is $90 at this salon!!! I didn't ask for anything else! And I can't describe the details here. This was December 19th, the days before Christmas. This young woman Cyn has a difficult job and apparently does not get along well with customers. Despite her rude behavior in front of Eugene, I gave her $90 because I am a Christian and I felt sorry for this liar. She accepted my alms, not realizing that God will repay her according to her deeds. But I do not recommend this salon to anyone!

Nov 05, 2024

(Edit: I did leave something out accidentally but after we added my hair color and washed it my hair was still damp when she decided to brush my hair extremely rough and hair was coming out of my highlights left and right because it was freshly bleached and I thought it was common knowledge but when hair is bleached it becomes more elastic and when hair is wet it also becomes elastic and putting those two together made my hair very brittle and as a hair stylist I thought she would know better but I guess not?? And when she was done brushing my hair there was a good Chunk of purple hair on the actual brush it looked like I was balding and losing hair. Now I have spilt ends about every where from that and a bunch of fly away hairs and my hair is extremely damaged..)The customer service was great they were extremely nice there are just a few things I did have a problem with first was just the pricing when I had messaged them about the price was about 225 but I paid well over 400 which was like why even give me that starting price if the actual price was gonna be no where near it so that sucked cause now my parents how to pay a good 200 more for something honestly I could’ve went somewhere else for the original price of 225 but they kept that information from me until the end my second problem was just the hair cut I asked for some side bangs cuz I had really been wanting them for a while, Kylie was working with me she was extremely nice but I just didn’t like the side bangs at all as you can see in the first picture it’s very much just pretty straight and looked like a bowl cut when my hair was tied back and she added way too much hair for the side bangs/ curtain bangs she said that since my hair was freshly cut but I waited a good 5 days to see if anything would look good I tried styling it as best i could but at last nothing worked. luckily I watched a simple video on how to do it and ended up just fixing it myself as you can see in the second to last picture so it wouldn’t be so flat now I’m just waiting for it to grow back.. my last problem was the actual color of my hair honestly not that big of problem but I asked for this deeper purple I sent the second photo as a reference to Eugene and they gave me this magenta/violet looking color which I wasn’t a fan of because I didn’t like standing out so much and my hair was like neon which don’t get my wrong it’s such a cute color and I got a lot of compliments on it, it just wasn’t for me but I grew to like it just not what I asked for I did try to reach out to Kylie on instagram for a few questions but never got a text back..but yea overall the actual highlights were amazing I loved them so much Kylie did an amazing job it’s just these things I did have a problem with thank you

Nov 05, 2024

First time at Luxe and Local and I love my hair! Thanks to Eugene…he is amazing. He did exactly what I asked for and I’m so glad I found him. I will definitely be referring him and his salon to friends and family. My niece is already going to be making an appointment!

Nov 05, 2024

Second time getting my hair colored by Eugene & I am absolutely impressed by his technique. Definitely a master in his craft.

Oct 05, 2024

God awful experience I left there in tears. I sat in Melissa’s chair for 20 minutes while she ran her fingers through my hair and told me that she refused to do what I wanted. Didn’t offer any suggestions to do anything else. I wanted highlights and a hair cut. Even refused to do the hair cut and when I asked her if she wanted me to leave she asked me to leave her salon. It made me feel less than and I’ve never felt that way by someone. She belittled me and laughed in my face. I’ve never felt so much disgust by someone that I don’t even know. I don’t know anyone that would treat someone the way she treated me. I will not be back. She needs to be trained on how to treat human beings. People don’t go around tearing down other people and call that customer service. Certainly my hair was damaged it had a perm to it and some dye but she could at least offer to cut it. Didn’t even get that option.

Sep 05, 2024

Came here for the first time. I had Melissa and she was amazing. She's so sweet. She asked me what my goals are and she helped me get the cut to give my natural wavy hair nice volume and layers. Totally loved how it came out. She gave me some tips on how to style it and product recommendations. Will come back for maintenace. Thank you Mel!

Aug 05, 2024

I had Kylie work on my hair some time ago but I’m barely getting around to conveying my gratitude 🙃 I really cannot properly express how luxurious I felt after she dyed my hair; just a few highlights really gave my hair the umph it needed. She also recommended some hair products that I could use to protect my overall hair health as I was a total newb. I’ve been using the products religiously and I have the absolute SMOOTHEST hair ever! Thank you Kylie for working your magic!

Jul 05, 2024

Eugene good guy...got very good cut. Wife likes it, I like it. Rockin' a 'Sting' cut lol.

Jun 05, 2024

Gerardo was amazing!!!

Jun 05, 2024

I’ve been coming on and off for years now. was great in the beginning. not sure what happened. if you have bangs do not come here they have no idea how to cut them or style them. i had finally gotten my bangs perfect and just needed some dead ends removed and they ended up completely removing my fringe. the color is not what i asked for either. extremely disappointed once again.

Jun 05, 2024

Not sure why my review got deleted, so posting again. Got an awful haircut from a girl here, I’m still growing it out. She called my highlighted bleach hair “grays” 🤮 They are not grays, they are professionally bleached & toned highlights. She doesn’t know how to cut asian hair.

Jun 05, 2024

This place is amazing. Such good service and very well-kept. When walking in you are greeted along with some sweet treats. Kylie did my hair and I was stunned because of HOW GORGEOUS it is. I never thought purple would look good on me but she worked MAGIC. She is also very kind as well! Highly recommend this place. They know what theyre doin!!!

May 05, 2024

Always a joyful experience

May 05, 2024

Kat was a wonderful hair specialist! She was so personable and ensured she knew the techniques and products prior to the service. I love how my hair turned out and would definitely return to this salon!

May 05, 2024

Really appreciated the pampering I received at Luxe and Local. My hair is coarse and curly and Gerardo had my hair feeling silky and soft when he was done. I will definitely be returning.

Apr 05, 2024

Eugene is the best! I’ve been getting my hair done by him for years! I highly recommend him to anyone.

Feb 05, 2024

Beautiful salon so inviting and unique ✨️ I am extremely happy to have found a local salon, it is beautiful and Eugene, I am thankful ❤️ we are connected. I was referred to Ugene by a dear friend, I was seeking a new start with my hair. Color, cut and style all to perfection per our consultation. I loved the clarity and visual understanding of what I wanted versus his professional opinion. I am very happy with the outcome and I look forward to our next visits as we have only just begun but I feel I am in great hands.

Feb 05, 2024

Eugene is the Best!!!

Feb 05, 2024

Eugene is the best. I love how he did my hair. He also took the time to answer all my hair questions.

Feb 05, 2024

Eugene is very very talented. Getting my hair done at Luxe and Local is such a wonderful experience, can't say enough! ❤️

Feb 05, 2024

Everyone was very welcoming and very sweet and I love how my hair came out

Feb 05, 2024

Fantastic salon, staff are very friendly, And I only receive the best service every time I go.

Feb 05, 2024

Had an amazing experience with Emily at Sugered Peach Studio. She made a first-time visit, turn into a return client. I was nervous but her personality made it so easy to relax. Thank you Emily

Feb 05, 2024

I love Emily!! She’s so sweet and professional.

Feb 05, 2024

I’ve been going to Eugene for my haircuts for years, he’s a true master of his trade. He pays attention to the smallest details, takes pride in his work, and always does a fantastic job. Highly recommend stopping by Luxe and Local, it’s a hidden gem in Riverside.

Feb 05, 2024

Kylie was amazing! She took on my challenging (and embarrassing!) Matted mess of hair and turned it into a beautiful bob. I cannot thank her enough! The vibes at Luxe & Local are wonderful, it's the most comfortable salon I've ever been to. I highly recommend!

Feb 05, 2024

Love going to this salon, Eugene is fantastic

Feb 05, 2024

Love love love!! Cynthia!! She is amazing! She always does such an amazing job on my hair, I always leave feeling so pretty 💕

Feb 05, 2023

Great first time visit with Charlee Marie she did and AMAZING job with root touch up and hair cut - got to meet the owner Eugene and enjoyed his playlist of music because vibes are everything while spending time at your favorite place 🎶 Highly recommend this salon - definitely going back !

Feb 05, 2023

I just got home from an appointment with the stylist Lysette and y'all i am so beyond happy. This is the first time in my life I feel happy and beautiful with my hair. She really listens to you and is so talented. 10/10 would recommend and will be coming forever!!!!!!!!

Feb 05, 2023

Melissa did such a great job with my hair, i am in love with it!! its hard to find stylist who can really work with curly hair. She cut and styled it perfectly. Cant wait to go back for my next hair appt. Highly recommend !

Feb 05, 2023

This is the best hair/nail/facial salon in riverside! Lysette is my favorite hair stylist. She always does she cool alternative hair cuts and color on me. Amber is such a great esthetician and always Customizes the facial to what your skin needs.