Lox ‘N Irons Salon LLC
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Review highlights
"It was my 1st meeting Caitlin and she was very thorough and kind."
"Talented stylist, cute place, great prices, and excellent customer service."
"She then venmo requests $400 from me for the service."
Overview
Categories
Hair salon
Directions
2165 APD 40
Cleveland, TN, 37323
Phone number
Call: (865) 216-2284Website
View websiteHours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 3:00 PM
Saturday
9:00 AM - 2:00 PM
Description
Caytlin is a professional hairstylist and colorist . While she specializes in Women’s hair cuts and color , she is also an expert in Extensions lived-in color and blondes. It is vital to her to stay educated on today's trends in order to give each client their desired look! Caytlin truly believes in educating her clients on products and maintenance for their hair care needs, in order for them to maintain the achieved look from the chair to their home.Caytlin specializes in: Color - corrective color, blondes, balayage, color melts, highlight/lowlight, shadow roots, money piece, multi dimensional, and customized color. Cuts - short, long, layered, and curtain bangs. Hair extensions - Bellami hand-tied extension method
Reviews
Feb 04, 2025
I was referred to Brittney, a stylist, at Lox N Irons Salon through social media. I contacted contacting her and she put me at ease as she was very responsive and able to fit me in right away which is sometimes a hard ask for a master stylist. She understood my problem areas and was very patient as I'm a former hairdresser and prob the worst client! She was very thorough through the consultation and was careful to cut a small amount of length at a time to make me comfortable. When we went through the haircut she was just as good at tending to the little fixes I wanted and making it just perfection. I've had quite a few disappointing experiences since moving here at various hair salons. I was so happy I found someone who I can trust.
Nov 05, 2024
Caytlin has done my hair for years and has done a wonderful job. I highly recommend lox and Irons if you want great service and a pleasant experience and someone who knows exactly what they are doing then go see caytlin with lox` and Irons.
Nov 05, 2024
I have been going to Caytlin for a few years now & she has done amazing on my hair! Also she has installed extensions in my hair & has done a perfect match with my natural hair. You won't be disappointed! 💕
Oct 05, 2024
Unfortunately with no resolution with Caytlin regarding the poor service done on my hair, I'm posting my review so others can beware and make an informed decision when booking her services. I booked an appointment for a Sunday to have my hair done. The service booked was for a full head of highlights and base color for $187+ After speaking with her I assumed we had a clear understanding of the plan for my hair. She spent 5 hours doing my hair. I left with my hair still wet at the roots and color and conditioner still in the middle of my head. My hair was red/brassy, poorly blended, left with zebra stripes (pictured), and nothing like expected. She then venmo requests $400 from me for the service. I have never paid this much to have my hair done in my life, especially with a poor result. There was never any mention of $400... I am a single mom and this was the first time having my hair done in almost 2 years. I am not in a place to spend $400 for hair and I was honest with her about not wanting to spend a ton, and that I typically only get my hair done once or twice a year. After paying her, I expressed my concerns with my hair and shared photos. People around me urged me to contact her after they seen my hair and found out how much I paid. She said she would fix it and took fault for going with a different color than she originally planned. I was very clear about not wanting red tone, and she used a violet color that turned my hair brassy with a red/orange undertone. In the sun, my hair was RED. Fast forward to the next Sunday where she brought me in to fix the issues. Somehow my hair got WORSE. After an additional 3.5 hours, I ended up with 2 huge yellow streaks and extremely unblended hair again. When blow drying my hair, I checked the middle of my head again and it was full of color and conditioner that hadn't been washed out enough for the 2nd time. She sprayed it with a water bottle and towel dried. Got to the end and I expressed how orangey it still was and unblended, trying to be quiet and respectful because of others in the salon. She said she could have brought the root down further and could do that next time. After leaving I sobbed in my car. I was shocked and never experienced anything like this. I stopped at a salon on my way into work and was quoted $200-$250 to fix my hair. The hairstylists were shocked at how much I was charged and the results. When I expressed this to Caytlin she said I signed a waiver. She said she would fix it, but I could not bring myself to trust her again. I found someone to fix my hair and it ended up costing me $240... And again, the stylist said that i was grossly overcharged and that obviously the prior stylist didn't understand fully how color and toner works. I have a TON of photos and I will share this in hopes it helps someone. Be careful with who you choose for your hair.... Especially when in comes to "blonding specialists" who take one class and claim they're a master at it. I probably shouldn't have shared that I was from out of state when she asked, that probably is part of the reason I was majorly overcharged.
Sep 05, 2024
Caytlin did a great job for my daughter!
Aug 05, 2024
Caytlin does an awesome job. The first time I visited for a cut and color my hair was down to my shoulder blades. She didn't hesitate to get started. She was excited and gave me her honest opinions and offered suggestions due to my hair type. I recommend Caytlin to everybody!
Aug 05, 2024
Caytlin is seriously a life saver! I love coming in to see her. She does exactly what I ask for every single time. She goes out of her way to make sure I’m comfortable and that I love my hair. She’s so fun so that’s also a bonus😋
Aug 05, 2024
My first time getting my hair cut by Caytlin and I absolutely love it! I’m very anxious about who touches my hair and she put that anxiety to rest. I definitely will be back! 🩷
Aug 05, 2024
I love my hair 💗..I can't wait to come back
Aug 05, 2024
It was my 1st meeting Caitlin and she was very thorough and kind.
Jul 05, 2024
Caytlyn was great- cutting both my teens hair and I get mine tomorrow! She was really patient with me because I had to keep rescheduling due to work and illness! I can’t wait for my haircut tomorrow.
Jul 05, 2024
Every time I come in, Caytlin is always kind! She's easy to talk to, and everyone compliments my hair. She took me from brunette to blonde, and I absolutely loved it.
Jul 05, 2024
I recently got extensions from Caytlin. I have grey and dark brown hair mix so she had to custom color the extensions. She did such a fantastic job that you can’t even tell it’s not my hair. It blends in so well. She is wonderfully talented at her craft. She also saved me some money on the extensions. I highly recommend her for any of your hair needs.
Jun 05, 2024
Caytlin is the best! Won’t go anywhere else!
Jun 05, 2024
Caytlin really saved the day. I was desperate for a haircut and she went above and beyond to accommodate me. My hair is long and thick, and she did a fantastic job with the cut and style.
Jun 05, 2024
Highly recommend! Go see Caytlin! She’s awesome!!
May 05, 2024
Caytlin is truly amazing at what she does! ☆☆☆☆☆ If you want fabulous hair, book with her!
Apr 05, 2024
Absolutely love my hair! She did an amazing job. I love her attention to detail to give someone exactly what they want. Will be back!! Thank you!!
Apr 05, 2024
Best blonding expert around! Reasonable pricing and results that always exceed expectations.
Apr 05, 2024
Caytlin has done my highlights for several years and she is amazing! I highly recommend for all your hair needs.
Apr 05, 2024
Caytlin was AWESOME! I had gotten a cut elsewhere that was not good. I went to see Caytlin for a “fix”. So glad I found her. She gave me the best haircut/style I’ve ever gotten ❤️
Apr 05, 2024
I recently had the pleasure of experiencing the expertise of Caytlin, and I must say, it was nothing short of extraordinary. From the moment I walked into her salon, I felt welcomed and at ease. Caytlin not only possesses immense talent but also an impeccable attention to detail. She took the time to listen to my preferences and concerns, ensuring that she understood exactly what I wanted. Her ability to translate my vision into reality was truly remarkable. Every visit to Caytlin leaves me feeling confident and rejuvenated. She consistently delivers exceptional results, leaving my hair looking flawless every single time. I cannot recommend Caytlin highly enough. If you're in search of a hair stylist who goes above and beyond to exceed your expectations, look no further. Caytlin earns a well-deserved 10/10 rating in my book.
Apr 05, 2024
She’s the best! She fixed my bad hair cut and gives me the best short cuts and colors.
Apr 05, 2024
Talented stylist, cute place, great prices, and excellent customer service. She saved my hair just before family pictures a few years ago and I haven't been to anyone else since! I drive over an hour to see Caytlin!
Mar 05, 2024
Caytlin highlighted and cut my hair. This is the best cut and color I have had in several years. I've already booked my next appt. I'm so excited to finally find my hair guru!!
Mar 05, 2024
Had a FAB time while Caytlin made me into a blonde goddess again. The salon suite was so cute! She's very talented and I can't wait to go back again to be pampered.
Mar 05, 2024
She does a wonderful job with my entire family! She is patient and flexible around my crazy schedule.