LaVida Massage

Dec 06, 2024

Update, nov 2024 Still no reply . Put in a complaint to their website, talked to the manager to have the owner call me. He has not. Original complaint below We have been members here for almost 12 years. The past year has been abysmal. They can not keep staff, they never have appointments timely , and it's always pushed due to staff. I requested the OWNER to call me 2 months ago and still have not heard back. The older gentleman took our complaints and probably did nothing with them.

Oct 06, 2024

Oof, as a 20 year professional in the industry I love trying new places and every now and then will even give membership massage a go. Multiple poor experiences here before cancelling my membership after the shortage of staff, quality of work and table time (twice two different therapists ended the massage 10 min. early). Go somewhere else folks!

Sep 06, 2024

I loved my therapist but their business practice sucks. They have canceled on me 2-3 times once I arrived on site. Nothing for my inconvenience. My car breaks down on my way to my session no one time courtesy. NOTHING. I wish I would spend another dime in this establishment and I am pissed that ibgavs my friends gift certificates for their birthdays. One session for a loyal customer. Trash Establishment!

May 06, 2024

I was having the worst day of my life and dealing with a lot of grief but my message therapist Malik did such a wonderful job that I could feel my body again. I had a membership earlier, and had tried previous messages with different people but they were mediocre at best. You have to book with Malik. He knows which primary and secondary body parts are affected by any pain that you mention and intuitively knows how to apply the perfect amount of pressure without you articulating every need. I can’t thank him enough for bringing me back into my body. He is well spoken, humble and deeply understands the human body.

Mar 06, 2024

Booked an appointment online, received a text message and email confirmation for the appointment. I arrived the suggest 10-15 minutes early and they claimed to not have the appointment in their books. I showed them the confirmations I received and they said it was not in their schedule and they could not fit me in.

Mar 06, 2024

Required deposit, if you cancel you forfeit deposit. After booking month in advanced I get a phone call therapist needs to cancel. Told my refund will take 7-10 business days 👎🏽. Not good business practice.

Mar 06, 2024

Wonderfully located with free parking and the staff was amazing Wayne gave me the best massage of my life!

Feb 06, 2024

Fantastic massage at a reasonable price. The first massage was so good I decided to sign up for the monthly membership. Highly recommended!

Feb 06, 2024

Go to Malik! He was fantastic!

Feb 06, 2024

I cannot rave enough about the quality and consistency of my massages. The membership is a good option, and I only wish that I had joined sooner. The staff is friendly, and I appreciate that I can submit an appointment request online.

Feb 06, 2024

Massage was good but they have bad policy about charging your credit card and not using the gift card.

Feb 06, 2024

Road past the night before, too see what time they opened. Door said 9 am. I arrive at 9:05 to find establishment closed. Google says they open at 11:30. Might want too change door signs

Feb 06, 2024

They cancelled my appointment with 45 minutes notice

Feb 06, 2024

Very professional and Kaiden was a great masseur! 10/10 recommended :)

Feb 06, 2024

Wonderful experience, very relaxing. Friendly staff. Looking forward to my next visit.

Feb 06, 2024

Wonderful experience. Starting with the receptionist at the front desk to the relaxing environment. My massage therapist Kaylin worked out the tightness in my shoulders and neck, she is amazing. I will definitely be back.

Feb 06, 2023

Friendly and professional staff-Clean and relaxing environment-And Jamie gave me the best deep tissue massage I have ever had!

Feb 06, 2023

It was excellent! Wonderful atmosphere! The lady who did my facial was awesome!!! Nice and relaxing! I definitely will be back again!

Feb 06, 2023

Rhys is the best

Feb 06, 2023

This place is so poorly run! Almost every time I have booked a massage (unfortunately, I signed up for a membership at my initial visit so I had to continue using my credits) they have called me numerous times requesting to change my appointment time or cancel all together because a therapist calls off. There is absolutely no regard shown for clients and their schedules. I have overlooked it every time and I finally just brought it up to the receptionist when she called me AGAIN today (this was the 3rd call since Monday) to notify me 2.5 hours prior to my scheduled apt that I would need to reschedule because my therapist called off. The receptionist spoke over me the entire time, was very rude and never once tried to find an appropriate solution. The massages I’ve had here have been sub-par to begin with. Will NEVER return.

Feb 06, 2023

This was third massage and I'm here to say Jessica was awesome! I made another appointment to go back!! Thank you