JCPenney Salon

Jan 06, 2025

It’s located on 2/F. There’s a diffused aroma from a distance that you can’t miss it. Definitely be part of the trip for next visit.

Dec 06, 2024

Came in for a cut and color with Ricky and could not be happier with the results! He gave great advice on the color and took great care of what I asked for!

Jun 06, 2024

Great customer service here talented staff😁

Jun 06, 2024

Very nice salon upstairs in JC Penny at Tyrone Square Mall. Lindsey did a great job with my haircut. She understood exactly what I wanted, took her time and delivered a professional cut. Highly recommend to give them a try. I have found my new place for my haircuts.

Apr 06, 2024

René Stewart exceeded my expectations. I told her what I wanted and she delivered! She truly is an expert in her craft. I have had a lot of trouble down here finding someone who is experienced with blondes but won't fry your hair off or leave me with undesirable results such as brassy tones. Finally found a great stylist; she has your best interest in mind at all times.

Mar 06, 2024

I’m an older woman who has thin hair. My hair was shedding which sometimes happens unexpectedly. I decided to get a trim so my hair would look thicker. During my hair wash my loose hair knotted up with my other hair. A spontaneous acute matting happened. People call this a fairy knot. Five of the stylist”s worked at the gluey massive unrelentlously matted catastrophe. They were all concerned and worked hard using years of experience to save my hair. They are super stylists.

Mar 06, 2024

I go to Huda for the Chi Smoothing treatment every 3 months with a wash and blow dry in between. I love the Chi. It really makes managing my afro hair easier and is worth the price which isn't bad. Huda is professional and efficient. She is very polite but doesn't talk too much which I find refreshing because chatting isn't my thing. One time the dryer got a a little too hot on my scalp and I flinched. She apologized profusely. I could tell she felt bad but it was no big deal. I would be very disappointed if Huda ever left Penny's.

Feb 06, 2024

Every one here is so kind and welcoming!! It makes you happy to be here :D I recently had the pleasure of having my hair cut and highlighted by Lindsey. It was the Greatest haircut I have ever received. Not to mention the Outstanding highlight job she did. Such an awesome experience!! It is clear she loves what she does and is a master of her craft! I HIGHLY recommend her!! I'm looking forward to my next appointment.

Feb 06, 2024

Michel does a fantastic job for my mom, we go regularly. I HIGHLY recommend him.

Feb 06, 2024

Stacy does my hair I have been to her twice and she does a fantastic job. Color and haircuts are as I ask. Great personality. Stacy is my go to she does what you ask not what she would like to do. Thank you Stacy!!

Feb 06, 2024

The salon is just ok; Christine, the stylist I've been going to for years, following her to a number of different salons, is great. I have very thick, curly hair and there aren't many stylists who know how to deal with it; Christine does.

Feb 06, 2023

Great Job. I absolutely love my haircut!!

Feb 06, 2023

I was a walk in and Michel gave me a consultation first and was very helpful with suggestions. He gave me a really great haircut and I am so pleased with it. I would highly recommend Michel to my friends.

Feb 06, 2023

The WORST salon experience I have ever had. If you want to be ignored and left wet in the cold so Huda can book another appointment she is your stylist. I have been a customer for a long time (14 years) . I scheduled my appointment a month in advance then 2 weeks before Huda called and tells me to schedule an appointment for 6 pm insted of my original 11 am .Ok no big deal I switched. Then the owner of the salon called and told me I had two appointments for 11 am and 6pm but since Huda had a customer scheduled to do UP do for another customer at 11 am I had agreed to keep the 6 pm. Then Huda called me Friday and tried to move my appointment again for 11 am to which I had declined. The worse part is that this salon does not have an admin / receptionist so the stylist book appointments and sell product when a new customer walks in. So I just had my hair washed and it is soaking wet dripping which my shirt is wet as well. What does Huda do when a customer walks in? She leaves me with soaking wet hair and proceeding to attend to a new customer booking their appointment and having a discussion. I had asked her to come back and dry my hair to which she just ignored me and continued with her conversation with the walk- in customer. This is not the first time she done that but it is the last time. In this salon you will not get a relaxing experience you are looking for. They will consider it normal to let you over process your color because they are attending to a new walk - in customer. This place is freezing cold even when you are completely dry but when your hair and your shirt are soaking wet and you have booked the appointment a month in advance, Huda will drop you and let you freeze while she is selling her possible appointment. She has left me with wet hair at the sink before for 10 min and went to book a new customer . She had left me longer then allowed time because while I was processing she decided to take another customer for a hair cut. She thinks too much of herself and feels that asking a customer if she is pregnant every month is going to motivate me to loose weight or she may just like to call customer fat but she cant. I dont have self esteem issues and my figure is not of her business. I came to get my hair done instead she pointed out that I am not skinny as I used to be and that her next appointment is more important than a current customer sitting in her chair already.

Feb 06, 2023

This is where I work. Stop in make an appointment come get your hair shampooed, conditioned and styled by me.

Feb 06, 2022

Excellent!

Feb 06, 2022

Really love our Stylist Houda. She's so sweet and professional. She Does a great job on my hair. I love getting my hair done with her. My only complaint is one of their OTHER stylists - a weird overweight balding guy with a sad ponytail who literally sits and stares at the women while they get their hair done. Just. STARING. THE ENTIRE TIME. He eavesdrops on our conversations too. It's really annoying. The staring is the most unnerving part. Men should know when they aren't wanted and they shouldn't interject themselves into other people's conversations. If he left - everything would be perfect!

Feb 06, 2022

This was my first experience at this Salon. I was a walk-in, Lyndsey took me. She was very friendly and did an amazing job. I will definitely come back next time. Thank you

Feb 06, 2022

good job.

Feb 06, 2021

I was in urgent need of a cut and styling for my long thin hair and Vicky did an incredible job I showed her a few pictures, she knew exactly what I needed and took care of it and I look awesome! She is the real deal.

Feb 06, 2021

Staff was nice. Not as skilled as I would have liked.

Feb 06, 2021

The stylists here are very professional, hard working people. Heather is my go to girl. Love her!

Feb 06, 2020

Christine did a decent job cutting my curley hair. She is knowledgeable in color as well. Friendly staff and affordable for an Express cut.

Feb 06, 2020

Great store. Great prices and great rewards programs !! Huge selection of just about everything .

Feb 06, 2020

I wanted to get some low lights, root touch-up and a layered hair cut. The stylist made the color too dark. The hair cut was uneven. The left side was longer than the right. The color was so dark you couldn't see the low lights. I had to go back a second time and she tried to cover up the uneven style by pulling hair over it so I wouldn't see it. I should not have paid for such a awful job. I had to go to another salon to get the color and style corrected. She colored and styled the way she wanted to not the way I asked.

Feb 06, 2020

Lindsey is the best

Feb 06, 2020

The chicken salad is always fresh and tasty

Feb 06, 2020

Very bad experience.

Feb 06, 2019

I don't remember the guys name... But great job. My hair looked awesome.

Feb 06, 2019

Michael was awesome and so nice! Great customer service and great deep conditioning treatment!