JCPenney Salon
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Review highlights
"… was long and slow. Other than that it was a fine experience. We found exactly what we were looking for and at a great price. Location was clean and staff was helpful."
"Very nice place with multiple shopping options at reasonable price"
"The amount of inventory, staff, and dressing rooms are severely lacking."
Overview
Categories
Beauty salon, Hair salon
Directions
3225 28th St SE
Grand Rapids, MI, 49512
Phone number
Call: +1 616-949-7600Website
View websiteHours
Sunday
11:00 AM - 6:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Description
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Grand Rapids, MI to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Reviews
Jan 30, 2025
I would like to thank Ian for his incredible patience, honesty and his willingness to work with me. I had requested a pretty big job as it relates to highlights. It took a long time to get it done, but Ian was so professional, patient and truly cares about doing a great job. He did make it very light just as I like it and how I requested it. He is a newer stylist, so there is still some learning to do, but I sincerely would like to thank him for being so kind and caring. You can just tell that he cares about his customers and wanting to make them happy. I also really appreciated how he said if there is something you would like adjusted or corrected, don’t hesitate to call. Again, Ian, I appreciate the effort you put in today. It was not an easy job, but you handled it so well. I think you will go far in this business! Thank you again and I appreciate you!
Jan 23, 2025
Gabby is amazing!! She took her time and did an incredible job with my icy blonde highlights and layered haircut! I couldn’t have asked for a better stylist. So relaxing, 1000/10 would recommend.
Jan 09, 2025
Melisa is a blonde EXPERTISE! My hair looks and feels AMAZING! And she gave tons of tips on how to keep my blonde hair healthy and vibrant 🔥 Thank you, Melisa! I’ll definitely be back! Also the JC Penny salon is a hidden gem and huge! If you haven’t been, I highly recommend! And if you’re a blonde, you must go see Melisa!
Jan 06, 2025
Amy is a wonderful and amazing stylist!!! Amy did an amazing job on my hair. I love my new hairstyle, haircut, and perm. Creating glamorous bouncy and wavy curls makes me feel great and easy to style. I will recommend Amy 100%.
Dec 06, 2024
Troy is amazing. I have been going to him for over a year now for color, cut and extensions. So worth it. He is an amazing stylist and a wonderful person
Sep 06, 2024
Eliza did an amazing job on my hair! I would recommend her! I love how my highlights turned out!
Jul 06, 2024
Melisa transformed my hair from my outgrow highlights to a full bleach and tone. Thank you so much I absolutely love my hair 💛🤍
May 06, 2024
Melisa did an amazing purple vivid on my hair! My hair is naturally jet black and she managed to lift it and the result is a vibrant purple that I’m absolutely obsessed with!!😍😍
May 06, 2024
My hair stylist was Melisa. She did long layers on me, it is tough for me to trust someone to cut my hair but she did wonderful. 10/10 recommend her!!
Feb 06, 2024
Great job! Love it... Wonderful person as well
Feb 06, 2024
Luna did fantastic hair cut on me. She took was a grow out of a bad haircut and made it good again. She actually listens to what you want. Thank you, Luna!
Feb 06, 2024
Luna is amazing! She made the entire experience so comfortable. She will make sure you walk out the door with the haircut of your dreams
Feb 06, 2024
Luna is the best! My hair is so manageable and beautiful because of her professional experience but her lovely personality makes the experience enjoyable
Feb 06, 2024
Luna is very professional and extremely talented!! She knows exactly how I like my hair. Great service!!!
Feb 06, 2024
Ms.MeMe did my hair about a month ago and the growth already is beautiful. My hair is healthy and with the winter months being here, I know the silk press and trim she gave definitely helped!
Feb 06, 2024
Of your looking for a perm don’t com here I got a perm it was flat and not curly I ask for my hair to be curly
Feb 06, 2023
Great service
Feb 06, 2023
Went in for a root retouch with MAYBE a half inch of regrowth and left with a 1/4 inch I look NO different.... why she didn't go all the way up I have no idea. But she was super nice
Feb 06, 2022
Can’t say enough about this salon! So professional and spent time making sure everything was perfect. I actually had two stylists working on me at the same time, they were both amazing. Stylists were both very knowledgeable about their technique and styles. Very reasonably priced for the time spent and the outcome. Highly recommended!
Feb 06, 2022
I got my hair styled by Victoria. She knew how to understand what I wanted on my hair even when I didn't know the term names. She helped me out to get the look I wanted. My hair remained looking healthy and to not damaged.
Feb 06, 2022
They got me in same day. My hair was butchered and they fixed it. I was very happy 😊
Feb 06, 2022
Victoria is the one you want. She has done my hair many times. She is good at color and hair cuts. She also has done my nails and im in love with them everytime. She is very kind and will try her best to do what you want .
Feb 06, 2021
I had my hair cut and colored by Raven. She was professional, attentive and did an amazing job on my hair! I will definitely be going to her from now on.
Feb 06, 2021
Raven is amazing 🥰😍
Feb 06, 2021
Dexter is your man for a nice boy or mans cut. He has been a barber for 40 years. He is definitely a hidden jem tucked away at the salon.
Feb 06, 2021
Ravens been doing my color & cuts for years and always does an amazing job. She is definitely your go-to-girl for any style you want (especially balayage & highlights)!
Feb 06, 2021
Went in to get my hair done and it was a wonderful experience. Staff was very knowledgeable and helpful to get me the look I wanted and products I needed to keep it the way I wanted.
Feb 06, 2021
Wow what a change! The Salon is clean and the new stylists are professional and so very friendly! The new manager is really making great changes!
Feb 06, 2020
Friendly, and professional stylists!
Feb 06, 2020
I love Penney's salon! I had several good stylists before finding a regular one. Hannah does an excellent job coloring and cutting my hair. Highly recommended!
Feb 06, 2020
I specifically told the stylist I like to keep it long on top, she did not listen it looks horrible!
Feb 06, 2020
Katie is the best stylist this company has, hands down. She is laid back and funny and truly cares about you and getting you exactly what you want. That girl is amazing!
Feb 06, 2020
Very warm & Friendly
Feb 06, 2020
Worst haircut I've ever had and I cut my own hair when I was 5. I look like Dora the explorer. It's 4 inches shorter than I wanted so all I can do is wear hats. And cry. I hate it with the white hot fire of a thousand suns. It's THAT BAD.