Headquarters Beauty Salon
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Review highlights
"… was difficult on this particular April Saturday. I found one here with Isabelle. She was professional, knowledgeable and pleasant. I told her how I wanted my hair …"
"I have always been impressed with the staff and service @ Headquarters."
"I get my beard trimmed here and always happy with the quality of the work."
Overview
Categories
Beauty salon
Directions
3423 Keith St NW
Cleveland, TN, 37312
Phone number
Call: (423) 472-3214Website
N/A
Hours
Sunday
Closed
Monday
Closed
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 4:00 PM
Reviews
Jun 05, 2024
I came in from out of town to attend a wedding. Finding an appointment was difficult on this particular April Saturday. I found one here with Isabelle. She was professional, knowledgeable and pleasant. I told her how I wanted my hair styled & she complied with the exact parameters I had described. Ladies, we all know that is a rarity!! She did a fabulous job & it was a reasonable price. The shop was clean & bright, the location was convenient & the personel were all friendly. I would definitely recommend this shop & expecially Isabelle!
Feb 05, 2024
Excellent! Great haircut, beautiful decor, professional staff.
Feb 05, 2024
Wonderful
Feb 05, 2024
Dee is the best!
Feb 05, 2024
Gladys is extremely talented and she's very friendly. She did an amazing consultation and the cut she gave was superior. I highly recommend Gladys Rush and Headquarters Beauty Salon to both women and men. It is never a disappointment when you visit Headquarters Beauty Salon!
Feb 05, 2024
This is a good place, and Becky is the best!
Feb 05, 2024
Very nice people good food
Feb 05, 2023
Every nice places
Feb 05, 2023
My experience from the beginning was so welcoming! Even though I waited until the last minute to call local salons to schedule an appt, many weren't open or not taking anymore appts at that time, Headquarters kindly fit me in. Jana was my stylist and I can't express how kind & patient she was!! I've had a history of root issues during coloring, and when my root issue reoccurred during my visit, even though it was already 90 minutes past the end of her shift, she continued to work on my coloring until it was perfect! Thank you Jana for a wonderful experience!
Feb 05, 2023
My first and last time going!!!! She messed up my hair. I was supposed to be going out with my friends that night and her response was “ well maybe it wasn’t meant for you to go out tonight” I can not make this up!! She had no empathy at all and still wanted me to pay full price even though she not only didn’t give me what I asked for but my hair was ruined…THREE different colors!!! She even stopped doing my hair and I had to go to another lady so she could get to her other client……
Feb 05, 2022
Excellent place to get your hair done
Feb 05, 2022
I love this place! Some of the best hairstylists around. I get my beard trimmed here and always happy with the quality of the work.
Feb 05, 2022
Pampered and very pleased!
Feb 05, 2022
The staff seemed very limited to older clients only. If you want a more modern style, I wouldn't go here.
Feb 05, 2022
Very friendly!!
Feb 05, 2022
Very unprofessional scheduling and confirmation process. I had my appointment time given to someone else with no notification because she thought I didn’t “confirm.” So I showed up at 8:30 on a Saturday morning and had no appointment.
Feb 05, 2021
April is a great pro as are the others there . Always prompt . Nice atmosphere there.
Feb 05, 2021
Best salon in town!! Very clean!
Feb 05, 2021
Dee was great!! Highly recommend
Feb 05, 2021
Great cut
Feb 05, 2021
I love Headquarters
Feb 05, 2021
I've been a customer here for years. Evelyn does a fantastic job time after time. Cut and color.
Feb 05, 2021
Miss.Evelyn is my style, and is Fabulous...plus everyone is nice and I just love it...
Feb 05, 2021
Shona NEVER disappoints! I will never go anywhere else!
Feb 05, 2021
Very friendly people and they do excellent work. I've been going there for years and plan to continue going for years to come.
Feb 05, 2020
Horrible cut, not at all what I asked for. Uneven and way to short. She (Kendra). over-scheduled herself and didn’t take the time to really listen to what I wanted.
Feb 05, 2020
Just took my daughter there didn't go in