Elaia Spa

Jan 06, 2025

Elaia Spa truly exceeded every expectation and provided a fantastic experience for my wife and me. From the moment we walked in, the relaxing ambiance wrapped us in calm — the soft lighting, soothing scents, and peaceful music made it feel like stepping into a sanctuary. What sets Elaia apart is their genuine care and inclusivity. As a plus-size woman, I often feel overlooked in spa settings, but not here. Kayla at the front desk was an absolute lifesaver, ensuring I had a 4X robe that fit perfectly, allowing me to relax and enjoy every moment without a second thought about comfort. Her thoughtfulness was so appreciated. For our wedding day, we entrusted Thanh with our nails, and she was incredible! She worked her magic on both of us, creating elegant, flawless nails that complemented our bridal looks beautifully. Thanh’s attention to detail and artistry made us feel so special, and her warm, friendly demeanor turned the appointment into such a joy. Elaia Spa is truly a gem — the perfect combination of inclusivity, professionalism, and serene luxury. I can’t recommend it enough for anyone looking for a spa that embraces everyone and delivers an unforgettable experience. Thank you, Elaia, for helping us feel pampered and radiant on such an important day!

Jan 06, 2025

Had a wonderful massage experience here that exceeded my expectations. I don't remember the name of my masseuse but she was good with her hands. The relaxation room prior to massage was amazing. I did not have the time to enjoy the sauna and steam room, but I hope to try that next time I am looking for a special treat. Thank you!

Jan 06, 2025

Wonderful organic facial with Samantha. I’ve already booked my next visit! Great steam room as well.

Dec 06, 2024

I’ve had massages and services here that have been great. I love the pool/spa amenities, and have referred many friends and family. Though pricey, feels worth it. Any issues I’ve had have been promptly addressed by staff. Recommend

Sep 05, 2024

Good spa facilities and amenities. Lovely relaxing area (except for other guests chatting 😒) and fantastic massage from Jen. She knew just what I needed! The massage table was also incredible. Such a relaxing and rejuvenating experience.

Sep 05, 2024

I received facials and massages from this spa and they are great! When I went today we had Isabel and Stephanie and they are amazing, pricey but worth it because it is top quality. You could spend the day there it is a full spa

Sep 05, 2024

Loved this spa! Enjoyed my time at the steam room, sauna, hot tub and the massage was amazing!! The staff were very nice & helpful. I will definitely be back!

Aug 05, 2024

I recently visited Elaia Spa, expecting a high-end experience given the premium prices they charge. Unfortunately, the quality and service fell far short of expectations. My appointment started late, which set a negative tone for the rest of the visit. The most disappointing aspect was the presence of children in the steam room and sauna. It's incredibly hard to relax with kids yelling, running, slipping, and generally behaving like children. The spa should enforce stricter policies to ensure a serene environment. Overall, Elaia Spa failed to deliver a relaxing experience, and I would not recommend it to anyone seeking a true high-end spa retreat.

Jul 05, 2024

Receptionists and frankly almost every service person in Seattle was so beyond unhelpful and rude. We couldnt find the parking valet and ended up having to park in a garage at the Hyatt which we thought was part of the spa. Receptionist said they couldnt validate our parking and didn't apologize for the runaround we got when asking for directions. The massage was fine and masseuse very nice but everything else was very mid for the price we paid and the inane customer service attitudes. Went to Dough Zone after and that was the best part.

May 05, 2024

Great experience and amenities!

Apr 05, 2024

I had the Olive Therapy treatment with cbd add-on, and it was heavenly. My therapist, Jen, was wonderful. She was very kind, explaining all the steps both before and along the way. She listened carefully and adjusted throughout to make sure my treatment was relaxing and enjoyable. It was one of the best spa treatments and massages I have ever gotten.

Mar 06, 2024

Best spa in the city

Mar 06, 2024

Very relaxing experience. Highly recommend this little gem in Seattle. Very nice to have a steam room, sauna, hot tub and pool. Great relaxation room with snacks and drinks.

Feb 06, 2024

Excellent services, facilities, and #DAVOSsafe air cleaning. Really nice way to spend an afternoon. My wife and I have been treating ourselves here since 2019. The masseuses I’ve had are all very skilled, welcoming, and attentive to requests. She also goes here for mani-pedis and facials and always has a great experience. The prices are better than average for this standard of service (compare the Woodmark or Four Seasons for example). You also get full access to the facilities, including a large pool, hot tub, sauna, steam room, and relaxation room with a small selection of nice spa snacks. And valet parking is only $11 (for up to six hours I think). For all that alone, it’s an excellent experience. But truly special is this is one of the most COVID-safe businesses I have ever measured. First, the fresh air ventilation. Throughout, the spa, you can hear the quiet whoosh of an always-on HVAC system. The CO2 levels in all the common spaces including the locker rooms and pool have been reliably between 550-600 ppm when I’ve been there. In the sauna, CO2 stable at 700 ppm! (and it’s so hot in there viruses die fast anyway). Most impressively, in the massage room, CO2 levels max out at 800 ppm. With a two people, one working hard, my best estimate is that’s 20 air changes an hour. Even if I’m off by a factor of two, the massage rooms meet or exceed operating room and TB ward standards. And there are quiet Winix HEPA filters everywhere. It was on high (3 fans) in my massage room, which I estimate based on room size and specs is roughly 10 more air changes an hour in an already wonderfully well-ventilated space. In the common relaxation room where the sound is less noticeable, they’re on turbo. Masks are optional for clients and staff, but my last two masseuses (since the requirement was dropped) and the aesthetician were masked, and I would be very surprised if an unmasked service provider would object if asked. (There are black surgical masks for free in the relaxation room too.) It’s a true treat for those of us who know clean indoor air is the future to go somewhere to relax where you can truly relax.

Feb 06, 2024

I used to go here at least once a quarter but they must have new management or something. Despite listing available time slots on their booking site, they have started involuntarily rescheduling my appointments “to fit in more clients”. I understand this from a business point of view, but it’s their scheduling system showing me the available options, so it’s not my problem. They also started telling me that I cannot book the advertised “packages” on their website because my preferred appointment date is too far in advance (3 weeks out). Sadly, I have to find a new spa experience because they don’t understand or value their local clients. I gave them two stars because the masseurs are very capable. Estheticians are just ok.

Feb 06, 2024

My daughter bought us a spa day of pampering and relaxation. The massage was not relaxing and I never once felt pampered. For the amount of money my daughter paid I feel she was completely robbed. She is pregnant and I’ve had a lot of stress. We were both really looking forward to this day. The best part was dough zone afterwards.

Feb 06, 2024

So relaxing! Lovely staff. Fantastic massage. I have hardly felt so refreshed after a spa experience- I would definitely return!

Feb 06, 2024

Unfortunately for a couple’s massage we were placed in separate rooms. Also, my masseuse was sniffling and coughing the entire time. She paused for a while to couch and didn’t give me extra time. Even though I asked for more pressure she stayed very gentle (for a deep tissue massage) and I actually got cold under the blanket in the room. The pool was pretty but noisy with people talking. I did like the relaxation room. Overall not the best experience I’ve had at a spa

Feb 06, 2024

Very relaxing, helped me to adjust to a new time zone

Feb 06, 2024

Came here for a couple's massage to celebrate an anniversary. The spa itself is part of the Olive 8 Hyatt on the second floor. Nice receptionist and they gave us robes and sandals upon check in. Locker rooms had water, toiletries, showers, dry and wet sauna. After changing and getting ready we were greeted by our massage therapists. My therapist, Andrew, was absolutely delightful. He was kind, funny, and wanted to make sure I had a good massage session by letting me know what he was going to be doing that day. I opted for the hot stone treatment and he made sure my preferences were met. EXCELLENT massage and I highly recommend asking for Andrew. We also used the lap pool and hot tub since it was included in our rate. Overall great experience. A tad expensive but as a regular Hyatt guest in addition to being a world of Hyatt member, it made sense for me. Will be coming back if we get a chance.

Feb 06, 2024

Excellent, clean. A pool and jacuzzi would have been great but everything else was top notch.

Feb 06, 2024

Fantastic Spa amenities stellar therapist and front desk staff. Great birthday wellness retreat + staycation.

Feb 06, 2024

I booked my friend for a facial, pedicure, manicure, and massage. She liked everything. The staff were nice and friendly and also professional at what they do. The place has a good vibe. Totally relaxing. Definitely give this spa a 5-star rating. I forgot to take pictures.

Feb 06, 2024

I had the most wonderful 1 hour facial by Samantha. The room was inviting, comforting with warmth and low lighting. She explained each product before starting & made sure to ask if I had any specific concerns with my skin. Her hands are so soft and each application was warm and soothing. I will book this service again. Thank you, Samantha!

Feb 06, 2024

Loved it Melissa was amazing!

Feb 06, 2024

Lovely, peaceful place. Good massage, great steam room.

Feb 06, 2024

Nice birthday treat to myself and it was a nice environment to relax, large pool and good amenities. Everything was as expected.

Feb 06, 2024

One of the best massages I've had in Seattle. The staff is lovely and the spa itself is relaxing.

Feb 06, 2024

Pretty good. The service providers and front desk staff were great. The facility is well appointed. Great massage and facial. The only issue I have is that the pool at the spa and locker rooms are shared with the general guests, and it kind of kills the relaxation. I had two sessions - a massage and a facial. For the massage, a dad with his kids were overrunning the locker room and screaming and messing everything up. Really ruined the vibe. I’m sorry, I’m gonna say it and people will hate it - but you parents really are a damn bane and have no idea what you ruin for other people. Yeah, “my kids”. Good for you. Control them in a spa locker room. Second session some guy was just like a bull in a china shop leaving everything wet and gross. He was just there for the pool. But I guess that could be any day, any jerk. Much different than the Hyatt Andaz, where there’s a separate spa pool and locker room. Be aware. But overall good.