Brillare Beauty Institute

Jan 06, 2025

I called about a hair appointment, they had me come in for a consult with Maddy. I showed her a picture of what I wanted and discussed a time frame for how long she expected it to take and scheduled me to come in the next day at 930am. I get a phone call the morning of the appointment at 915 am while I am parking and already arrived. They told me Maddy was concerned about the time restraints and wanted to reschedule for Tuesday. The original appointment was for fri 930 am. I needed to leave by 230 at the latest to pick my kids up from school. After I tell them I have already arrived they said to come on in and they'd speak to me. I go in and I wait, the receptionist gets Maddy to let her know I have arrived. Maddy then walks over to the back and is standing around speaking to 3 girls. All of them are looking over at me it's clear she's discussing me with them. Then one walks over about 5 minutes later and grabs a clipboard to take to Maddy. They stand in the back talking for another 5 minutes and periodically looking over at me. When Maddy finally comes over she doesn't discuss any of the concerns with me that amber the receptionist had on the phone. So I stop her and say are you sure you're up for this and can be done by 230. She goes on to explain she thinks she's gonna need more time. She thinks it will take her til 4 o'clock to do it. So I guess she was just gonna attempt doing my hair with the chance I'd be stuck there unable to get my child without being up front with me. All of this was discussed the day before during the consult. So to schedule someone then attempt to cancel the appointment 15 min before the appointment time is not just unprofessional but it also doesn't take a seasoned professional to know that's not how you do things. They wasted my time and gas money bc they have a lack of not just consideration of someone's schedule and effort put in to make sure I showed up on time but put me in a bind finding somewhere else to go and before the holidays. She should have been up front with me from the get that she was not comfortable doing the hair style I wanted and wasn't prepared for the appointment. I've never had any appointment take longer than 4 hrs for hair but she is saying she needed 5 to 7 hrs to do my hair. Hard pass. I'll stick with the professionals I trust. I have short hair, I'd be more understanding if I had a lot of hair and if it was long. Which is why we had the consult!!! To determine these things. I can't in good conscious recommend this place. They will waste your time and no doubt your money with what I'm certain would be mediocre results at best.

Oct 06, 2024

Destiny P was AMAZING!!! Came in for lash extensions, she was very considerate of my sensitive eyes and very safe. She was very attentive to my needs and wants, and had great conversation. 10/10 recommend her!!

Sep 06, 2024

I had a very pleasant experience at Brillare. Destiny did a great job and is professional and sweet.

Sep 06, 2024

I went and had received a lash lift and tint by Destiny Parker. She did an amazing job! She is extremely professional. She talked me through everything and made me feel comfortable and relaxed. It was a great experience. I would definitely recommend her to anyone!

Sep 06, 2024

Kaylee did awesome job on my hair

Sep 06, 2024

UPDATE: 8/15/2024 I gave a great review a year ago but I am now very disappointed with the hair services and can no longer recommend this service to anyone. I typically get highlights and low lights every 4 months. I went in to get my highlights yesterday, the girl I was assigned to did not show up and I was assigned to another student who assured me she knew how to do highlights. I explained to the floor supervisor what I had received in the past and she gave the girl about 3 sentences of instruction and then for the next 5 ½ half hours did nothing to help, instruct or assist the student even when I told her the girl needed help. I was there from 10:30am until 4:pm! Once my hair was rinsed, I was too tired to have it styled and left with wet hair. It was not until it dried that I realized my hair was bright orange! I called the store director, and her response was I could not have a refund, but I could come back for them to correct the issue. I spent $75 and now I do not trust them to fix my orange hair, and I will need to pay a professional stylist to fix their mistake. I think this is a terrible way to run a “professional beauty school” and I cannot recommend for any one to trust them with a hair color process.

Aug 06, 2024

Absolutely amazing! Destiny Parker is my new “go-to” girl!!! You will not be disappointed!!

Aug 06, 2024

Amazing experience!!!! So relaxing. Savanna gave me a facial and she did amazing! Highly recommend.

Aug 06, 2024

Destiny Parker did my eyebrows and she did great, it was a wonderful experience. Granny Kim Pugh

Aug 06, 2024

Thank you, Destiny!!!!!!! First facial ever and one of the best experiences. You are talented & awesome. Thank you again.

Jul 06, 2024

I went in today for a much needed haircut and some highlights and I have to say… I am very very happy. The student who did my hair (I think her name was Collins) did an amazing job! I would definitely recommend booking with her! Thank you so so much!

May 06, 2024

I absolutely love Brillare ! Everyone there is lovely ! Salem gave me an eye lash lift and tint and she did a wonderful job ! 💛

Mar 06, 2024

I am so pleased with this beauty institute. The instructors are very attentive to the students and these students are eager and happy to learn and take care of you! It took a little longer but I felt very cared for and about, they communicated with me and their instructor very well and the price is unbelievably reasonable! I paid 1/3 for my cut and color! Usually to get service and attentiveness like this for a huge price. I am thankful my hometown has this school and open to the public. I make an appointment but they do take walk ins. Make sure you tip these students and thank them. They are going to take their experience with them into the working world and respond accordingly! 🙏

Feb 06, 2024

And did destiny cut my hair and did a wonderful job. Ask for her when you go there.

Feb 06, 2024

Book with Kylia Scott! I got a facial done and she did marvelous! She made sure to talk me through the process and made the experience extremely relaxing and pleasant!

Feb 06, 2024

Great Facial today with Madison England

Feb 06, 2024

Great location for a beauty school! The parking lot needs some shaded spots to park

Feb 06, 2024

I love these people and this place ❤ they rock

Feb 06, 2024

Very nice and informative, relaxing.

Feb 06, 2024

Victoria is doing a great job. There is never an issue getting an appointment when you want it.

Feb 06, 2023

Came in for an eye brow tint. Lizzie was my aesthetician. I enjoyed the service and it was very clean. Will definitely be returning.

Feb 06, 2023

Chloe did an amazing job! Definitely will be returning.

Feb 06, 2023

Emma Leatherwood gave me the best facial I have ever had

Feb 06, 2023

Great first experience getting a pedicure done by Keeara (senior student) She was detail oriented which I can appreciate. Front desk professional and friendly!

Feb 06, 2023

Had a really good hair cut experience with Megan J. today! She did an excellent job cutting my hair and I hope to go back and have her color it soon! 💇‍♀️ 😃

Feb 06, 2023

I absolutely love this place. If you are looking for a hairstylist, ask for Abigail G. She will take care of you.

Feb 06, 2023

Just received the most relaxing facial by Vanessa. Truly the best facial I’ve ever had.

Feb 06, 2023

Lizzie was amazing! I got a facial and my face feels so clean, moisturized and glowy ✨ Thank you!

Feb 06, 2023

Lydia did a great job on my haircut and on my nails. A definite 5 stars from me!

Feb 06, 2023

Lydia did an AMAZING job on my pedi. Great performance an personality, loved her!!

Feb 06, 2023

The young woman who cut my hair didn’t understand “I want it to feel like I got a haircut but not look like it”. I repeated this to her and said I just wanted a trim. Over 1” of my hair was still cut off. She didn’t comb my hair and pull up for any of the layers in my hair and didn’t even comb the front together to make sure the front layers were even. I waited for an instructor to come and check her work or ask me how it was. That never happened. When she dried my hair, I asked for it to be “blown straight”. I guess that means with little product and frizzy without finishing cream or hairspray. I have never had my communication so misunderstood or ignored in a chair before. I am disappointed and guess you get what you pay for. I will not be returning or referring anyone there for a cut or trim.

Feb 06, 2023

Went today for the first time. Christy Tipton did the greatest job on my highlights. I will be going back.