Best Day Massage Reflexology

Jan 22, 2025

I don't take the time to submit descriptions of negative experiences but unfortunately after my massage tonight, I feel like a review would be informative. I have gotten massages at this location previously and every massage has been glorious, which is why I kept returning. Tonight was sadly the last time for me. I came in, pointed to Combo B that I wanted ($75, 30 min foot, 30 min chair). I was seated, hearing that I wanted Combo A from the receptionist to my massage lady. She gets started, soaks my feet, and about 10 minutes in she moves me to a back room on a table, noting that it's warmer back there. Well there was a gentleman beside me getting a chair massage yet they didn't move him, but whatever. I get situated on the table and told her I wanted Combo B but Combo A is just $5 more; I made sure to say I wanted 30 min foot, 30 min chair/table. A few minutes into my foot massage she asks if I wanted to extend it to 45 minutes; I said no. Later when she's working on me on the table she makes comments like I'm very tight, "trust me", "30 minutes is not long enough", insinuating 90 min would be much better. I see where this is going but I'm clearly in a vulnerable spot to voice that I just wanted 30 min foot, 30 min chair/table. She doesn't speak English very well though she's quite friendly and accommodating to me. At some point I guess I give her the green light to do 90 minutes because voicing the original service I wanted doesn't seem to be acknowledged at this point. The massage was incredible, not going to lie! Get out to pay afterward, total is $120 - not the $75 I originally wanted to pay for. I add a $15 tip and as the receipt is printing she looks at me and says "It's supposed to be a 20% tip"...so I reach into my wallet, pull out $10 cash, give it to her, and peace out. To be fair, there could be a sign somewhere that says tip 20% and I didn't see it. The overall experience was uncomfortable, I wasn't sure why I was being moved around, and the heckling pressured me from paying for a $75 service to $145 service after tip. I have LOVED my massages there but experience has taught me that my original request will not be respected; that creates an uncomfortable environment and lack of trust. I'll be trying out a place called Bucca Reflexology, a spot my dentist of all people recommended.

Jan 22, 2025

The massage is excellent, but the customer service is poor. I requested 30 minutes chair for $40. I was told to lay down, not sure why the chair wasn't in use. They attempted to sell me 2 people for $60, which would have been $120. I refused the offer. I was offered 15 extra minutes for $60 but she lowered it to 10 minutes to 'save me money', thus $50. I am used to having my full body and feet done for $60 (one hour), so I asked about adding feet. It was combination B ($75). The entire time I was in front of the door, thus every time someone came in cold air blew on me. The ladies held conversations the entire time, whispering loudly over me. There were times she paused the massage to talk. I am sure minutes weren't added. The constant price interruptions, cold air, and lack of empathy for the customer was daunting. She didn't like her tip, and told me, "You can go now". I think I will keep looking. I miss my one hour $60 including body and feet reflexology massage. A man came in during my massage and requested a chair massage. The woman said,"No, table", and whisked him to the back. Advice: More massage and less talking.

Jan 05, 2025

Great service, would highly recommend.

Jan 05, 2025

this place is an actual joke- they forced me to do 90 minutes instead of what I wanted of 60 minutes for $80: they overcharged me $200!!!! They lied and then asked me to tip more and I refused to tip them- this place is an absolute SCAM

Dec 05, 2024

Darn! I had the same experience a lot of people on here had. I agreed to a 45 minute massage for $65. She only did a part of my body and then tried to upsell me to 1 hr for $80. I said ‘no’ and then she tried again a few minutes later and I agreed only because I really wanted my feet done. I eventually got talked up to 75 minutes for $100 because I realized the game she was playing and I decided it wasn’t worth it to get upset. But I did get distressed and distrustful a few times during the session because of this. This is bad business and I have never had this happen before during a massage. The massage is good but basically their strategy is to only do some parts of your body and upsell you for more time and more money if you want the other parts touched. I wish they knew how awful this is.

Dec 05, 2024

I literally just had the best massage of my life, and the staff were really kind and professional. I highly recommend this place!

Nov 05, 2024

Amazing massage, kind staff and very clean!

Nov 05, 2024

Great place for relaxation massage.

Oct 05, 2024

Horrible experience, and I’m easy to please. I asked for a 1 hour full body massage with Linda. When I got into the room she started pushing for 90 minutes. I could not understand a thing she was saying. I said no, then she asked if I wanted a second girl to massage one half of my body while she does the other. I asked her for the total price of the massage and she said 60 dollars, I said “60 total?” And she said “yes” but also kept saying “half, half!” So I thought she meant it would be a 30 min massage but with 2 people for $60, because 60 seemed too low. Regardless I specified a third time “$60 for the entire thing?” And she said yes. I figured maybe they wanted to chat while massaging me or they were looking for extra tip. Go figure. So Linda and a revolving door of women came in to massage me for what turned out to be one hour. The entire time they kept asking if I wanted more time, and I was worried I was going to be ripped off. I knew it wasn’t going to cost $60. I was uncomfortable the entire time. Nothing was relaxing about this experience. After the hour was finished I went to pay and sure enough the lady at the front asked for a HUNDRED and SIXTY. Just not acceptable. There’s no way to even reason with them because they don’t speak English. I paid $160 and left a $30 tip because I’m sure most of the money goes to the house. But $190 for a, mind you, MEDIOCRE, massage is ridiculous in Tennessee. I’m from New York and a quality massage is about $70 plus tip. Will not be returning. DO NOT RECOMMEND, there are so many better places.

Oct 05, 2024

I really love this place. Great price and great massage. They always accept walk ins.

Oct 05, 2024

It was truly a great massage. Linda is wonderful, and I am sure the others are great too. This place is worth the visit.

Sep 05, 2024

A great Asian owned spa! The foot massage was so relaxing. Reminded me of the spas I commonly go to in NY Chinatown

Sep 05, 2024

Above and beyond what I expected for the combo massage, foot soak and table massage. Both my friend and I were blown away. Will be my go to

Jun 05, 2024

Called and confirmed an appointment with Linda (who gives great massages) and then they switched to another person (Julie)... without even asking, who is TERRIBLE in this job. It was a complete waste of time and money. Not going to return.

Jun 05, 2024

Good massages at good prices.

May 05, 2024

Great massage- booked last minute- super clean and friendly- couldn’t have been better

Apr 05, 2024

I rarely take the time to make a bad review but this is necessary. The massage itself was good but the lady performing the massage walked away multiple times and when she wasn’t walking away she was talking to co-workers. The massage space is cramped and right at the front door so there’s a steady stream of people walking in and out. There is no type of privacy and nothing relaxing about the place or service at all. Finally, a black gentleman came in for service and was asked to pay ahead of his service. I was not asked to pay ahead of time nor did the 6 white people who came in after me.

Feb 05, 2024

Amazing massage. Will definitely be coming back here.

Feb 05, 2024

Awesome!!!!! Walked in stiff and sore walked out relaxed!!!!!

Feb 05, 2024

Best 4 hand massage for the price. Only option I’ve chosen since trying. Special feeling, final words Worth it!!

Feb 05, 2024

Best massage I ever had. I did the reflexology and chair massage. 10/10 I’m so incredibly relaxed and my anxiety is already so low. I love how they get your face/head and neck pressure points. As a hairstylist working on my feet all day this is just what I needed. Thank you!!

Feb 05, 2024

Great place for needed massage in short notice. My boyfriend and I got a 45 min couple foot massage and left feeling amazing. Pressure was great. Only downfall was the talking/ people outside talking so couldn’t relax 100%, but great massage.

Feb 05, 2024

I have going here for about 2 years on a regular basis and can say each therapist is highly qualified, intuitive and efficient with the time allotted to address any issues you have or may be found. I love the convenience as I have never made an appt but they have a large staff and are always accommodating and able to take me as a walk in. I highly recommend Best Day to anyone wanting quality body work by knowledgeable/intuitive massage therapists.

Feb 05, 2024

Loud outside noises and people coming in and out, the phone ringing. Hard to relax. Wish I brought my headphones. Massage was average. I did 30 minutes foot and 30 minute table massage for $90

Feb 05, 2024

My massage place for several years. Felix is my favorite-try them. You won't regret it.

Feb 05, 2024

Quiet on Sunday. Great service. 20% tip expected was not used to that but wonderful place.

Feb 05, 2024

The person giving me massage was a busy body and kept stopping to take personal phone calls and got involved with customers coming in (there was a receptionist). The final straw was when a customer wanted a foot massage, and all 3 seats were taken, 1 of them by me, and she asked me to move to a back room, eventhough the customer told her he would wait. I got up and left!

Feb 05, 2024

This was the first time I experienced a foot reflexology and it was fabulous. My friends and I took a girl’s self-care day while visiting in Nashville. We purchased the 30 minute combo deep massage and foot reflexology. We felt amazing afterwords and I can’t wait to go back.

Feb 05, 2024

Very bad experience! I called from their parking lot looking for a good table massage from a male! The lady that answered the phone said yes they can do a male now. I clarified again when I came in and she went to the back and said come on...."had me undress on the table and then send in a female, she then spent 20 minutes using her elbow over the sheet giving me burns and then a few minutes with oil....attempted to upsell me 90 minutes 3 times! Due to this I had only 5 minutes or so for the front not good.... the price was way too high close to $100 to get half of my body done, be up, sold and get a bait and switch on the therapist use extreme caution . The lady at front when I left I told her I was not happy as they lied to me, she said I am nice. She said you want 30 more minutes? What it was not good and you did not give me what you told me you would. I left a tip for the lady who did me because it was not her fault- but wow very bad things to get business.

Feb 05, 2024

Was in town to teach seminars, found best day Massage called them from the parking lot to make sure I had a male massage therapist she said yes I can! Once they have me on the table they had a female massage therapist who did way too long on my back with the sheet on using the elbow, And kept asking me if I wanted 90 minutes. Since she spent so much time on my back with the sheet very little time with oil.. My whole front side was basically missed except for a quick five minute through the sheet patting. I would not of come if it was gonna be a female, because I prefer males, So to me, it was a bait and switch. Unfortunate. They're very friendly. But I teach business seminars, and this is one thing I teach people to avoid-

Feb 05, 2024

Waste my money

Feb 05, 2023

Best Day Massage is the epitome of an immensely hardworking, good massage place. I have been going here for a while and I always leave extremely satisfied. Every employee is accommodating and efficient. I always look forward to my massages :) Shoutout to Felix, he is the best since, he is so caring & sweet!!!!!

Feb 05, 2023

I felt more stressed after having a massage here. The lady dont know what she was doing and just trying to rub my back with no pressure. I decided to change a therapist in the mid of massage and she was too aggressive with her forearm to my spine. My back Felt bruised.

Feb 05, 2023

Loud place, workers running around. Had an appointment but made me wait for an hour laying in front of 4 people in the lobby. Had no communication letting me know I am going to wait. Extremely weird place.

Feb 05, 2023

Possibly the best body massage and foot massage/reflexology I’ve ever had. And they were able to accommodate a group of 4 of us. It was relaxing and so therapeutic!