Azure Salon Spa Medispa
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Review highlights
"… full price, that any touch-ups would be $35+ tax. Since Covid the price for touchups has DOUBLED. I get inflation, and overhead.. but doubling the price for touchups …"
"They made me feel comfortable, great atmosphere and very friendly staff."
"Overall a relaxing spa experience with fantastic customer service!"
Overview
Categories
Spa, Medical spa, Nail salon
Directions
480 Bay St
Sault Ste. Marie, ON, P6A 6Y9
Phone number
Call: +1 705-450-6533Website
View websiteHours
Sunday
Closed
Monday
Closed
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM
Description
Azure was created with the intention to create the same high-quality experience of each Floreani family business. By acquiring a salon and spa, Azure became Azure Salon Spa Medispa in 2020, the all in one place to come for your wellbeing and beauty treatment needs. Azure has quickly become THE go to luxury spa, salon, and medispa in Sault Ste. Marie where people can expect to feel part of the family, retreat from the noise of the everyday, and feel taken care of.
Reviews
Feb 02, 2025
Had a very enjoyable first time with Emma ... I will be back
Jan 31, 2025
I had a great first experience today. Caroline gave me a great new look and was very kind and helpful during our consultation. Front desk was also amazing. I felt welcomed. The energy was awesome!!
Jan 23, 2025
Most expensive place to get a massage in town - $140 for a 1 hour massage. Nothing wrong with the massage but I've been to many RMT's in town and there's nothing different about getting a massage at Azure that could justify it being so much more expensive. Hands you the debit machine while on the tip screen requesting a 20-25% tip on top of that; can't say I've been everywhere but the 8 other RMTs I've been to do not have the tip request when it comes to payment.
Jan 16, 2025
Emily was amazing! I bought a package for both me and my sister and the experience was so wonderful and relaxing! Highly recommend
Jan 16, 2025
Was my first time and it was a great atmosphere. Christina was wonderful. Thank you again for making me feel better.
Jan 06, 2025
Amazing first experience. Can't wait to continue going
Jan 06, 2025
Excellent and professional service!!
Jan 06, 2025
Very caring staff try it out
Dec 06, 2024
After a year of contemplation, I am so thankful I came in for a hair cut. Rachelle did an amazing job. I am very pleased with the wash and cut. I will definitely recommend her and Azure to others.
Dec 06, 2024
Such a wonderfully relaxing massage.
Nov 06, 2024
Excellent service
Nov 06, 2024
Highly recommended, probably go back again and try other services. Thank you
Nov 06, 2024
Love my hair. It feels healthy again. Rachel is fantastic.
Nov 06, 2024
Nicole did an amazing job on my haircut! I loved the wavy curls she added at the end—perfect touch!❤️
Nov 06, 2024
Outstanding service and skill!
Nov 06, 2024
This was my first visit to Azure and I was very impressed! Everyone was so friendly. The atmosphere was very warm and inviting. I was even provided a complimentary beverage which I thought was so great! I definitely plan on returning, and even trying some of their other services. * I saw Kristina for a full colour and cut. She was very friendly and easy to talk to! She listened to what I desired and suggested different options where I could choose what I felt best. I am very pleased with the results.
Nov 06, 2024
Worst Experience at Azur saloon Spa - Avoid at All Costs! I had an extremely disappointing experience with Azur Spa in Sault Ste. Marie. I booked a package of 3 facial sessions worth $600, which included a chemical peel and a hydrafacial. Everything seemed fine until my second appointment. I was running 15-20 minutes late and, upon arrival, the receptionist informed me that they could either reduce my session from 60 minutes to 40 minutes or reschedule it for the following week. I decided to reschedule, but things went downhill from there. When I came in for my rescheduled session, they told me that my previous appointment had been marked as a no-show and that I would have to pay for another appointment! At no point did anyone inform me that I would lose my session or be charged for rescheduling. If I had known, I would have taken the shorter session on the day I was late. When I brought this up, the receptionist was unhelpful, and when the manager finally called, she just repeated the same line—that I had to pay for another session. The entire situation was handled so poorly. The management is unprofessional, the staff provides incomplete information, and both the manager and the receptionist were rude and dismissive. I can't believe how bad the customer service was. Azur Spa has completely lost my trust, and I won’t be returning. If you value your money and time, I suggest you avoid this place. Worst customer service I’ve ever experienced!
Oct 06, 2024
Emma was fantastic!! Absolutely love what she did with my hair!
Oct 06, 2024
For being my first massage I didn’t know what to expect. The RMT I was scheduled with was a delight. Very professional, and explained everything thoroughly. She knew of a recent injury I had and made sure I was okay when working that area. Next appointment has already been booked!
Oct 06, 2024
My daughter got her eyebrows waxed and she absolutely loves em! Her lashes were lifted and she’s feelin herself! Thank you so much for her boost in confidence. I love my eyebrows and will be returning! Thanks again!
Sep 06, 2024
Absolutely captured the vision I had in mind! Kristina was amazing and extremely pleasant so happy with the results!
Sep 06, 2024
Amazing service by Rachelle!! Super accommodating as I had called that day, and was early to my appointment, and didn’t have to wait at all. l loved how my hair turned out and I would definitely recommend coming here:)
Sep 06, 2024
Brenna is really amazing
Sep 06, 2024
I had a wonderful time, the spa is very beautiful. They started on time. The staff were very nice, i love how my hair turned out. The spa is a very professional and clean space. Thank you!
Sep 06, 2024
Really great service for their Signature Sculpting Facial, amazing work, really knowledgeable about their products, best price for best time and quality. I would love to come back!
Aug 06, 2024
Such a beautiful and relaxing space. Staff are welcoming and professional. 100% recommend!